IT Support Analyst - Temporary (Ottawa)

IT Support Analyst - Temporary (Ottawa)

03 Oct
|
Defence Construction Canada
|
Ottawa

03 Oct

Defence Construction Canada

Ottawa

Internal (DCC Employees) and External (General Public) Flexible Work Option Hybrid (2 days/week) Security Level Language Requirement Bilingual Preferred We have an exciting opportunity in the National Service Region (NSR)!

The Technical

Specialist, Program Management, oversees multi-disciplinary work to develop, maintain and deliver centralized coordination functions in support of capital construction, operations and maintenance and/or environmental programs. The incumbent acts as a technical specialist for Client-Partners, providing support in the areas of joint program management, information management, and communications management. The incumbent works with multiple service lines to support program delivery and provides advice to Client-Partners on program delivery.

Support the development and management of new programs and existing programs in conjunction with Client-Partner Provide program life cycle management and ensure programs are aligned with Client-Partner strategy and stakeholder requirements Analyze and manage detailed program information and data, including the design, maintenance and quality assurance of centralized trackers, registers and reporting tools used across service lines Support communications with Client-Partners, and DCC management and employees on program status and issues Coordinate and facilitate cross-service-line working sessions to define, validate and implement common program processes and reporting requirements Ensure quality standards are met, in line with corporate and Client-Partner expectations Manage risk Support the development of recent DCC approaches, policies, and processes for consideration by DCC management, including the associated procedures, user documentation, and training material Best practices, methods, trends and legislation in real property, environmental services and construction services Program management industry standards Risk management principles Client-Partner program management policies and procedures Formal Minimum:



college diploma in engineering, architecture or related field with five years’ relevant experience, or the equivalent Use applicable computer software and operating systems, including collaboration, workflow, and data visualization platforms, to develop and maintain program tracking and reporting tools Apply program and risk management techniques Provide functional direction and advice to employees and Client-Partners Typical office environment with routine travel Some work may be located on construction sites; 100% employer-paid annual sick leave, and health and dental premiums ~$400 wellness allowance to help cover expenses such as a gym membership ~$Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans Life, accidental-death, and short-term disability insurance Enhanced inConfidence employee and family assistance program Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks Flexible workplace options, including $400 allowance every two years, to support working from home Leave and Retirement Public-service pension Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance. DCC is responsible for the Personnel Security Clearance process .

The process usually involves reference inquiries,



verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening . The appropriate security clearance is a condition of employment and it is the candidate’s or employee’s responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC.

Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; criminal record checks It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.

While we welcome applications to our roles who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information, selection will depend on the specific role’s requirements. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.

📌 IT Support Analyst - Temporary (Ottawa)
🏢 Defence Construction Canada
📍 Ottawa

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