Elevate your IT skills at Rethink as an IT Support Specialist in Toronto. This role focuses on macOS client support and IT infrastructure for a seamless employee experience. Join Rethink's IT team, providing Tier 1 technical hardware and software support across our Toronto, New York, and Montreal offices.

This vital role requires expertise in SaaS applications like G Suite, and collaboration with fellow technicians to resolve critical IT issues. You'll engage in provisioning, supporting iOS devices, and assisting with new project rollouts in a creative, independent agency environment. Key Responsibilities:

- Provide Tier 1 technical support to staff
- Manage macOS client deployments and workflows
- Provision and support iOS devices for users
- Maintain tracking of IT assets and documentation
- Assist with new project rollouts and onboarding training Requirements:
- Relevant education or work experience
- Intermediate knowledge of macOS technology
- Experience with cloud-based applications
- Ability to lift hardware devices as needed
- Solid problem-solving and communication skills Make an impact in IT support while fostering creativity and collaboration at Rethink in Toronto.

📌 IT Support Specialist Rethink, Toronto
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📍 Toronto