Join Artemis Gold as an IT Support Technician based in Vancouver. Deliver exceptional technical support across four BC locations, ensuring secure and efficient IT operations. In this vital role reporting to the IT Superintendent, you will provide high-quality support to staff while maintaining IT systems and networks.

Your expertise will encompass Windows OS, Microsoft 365 applications, and hardware troubleshooting. You will actively collaborate with the IT team to enhance service delivery and user experience. Key Responsibilities:

- Provide skilled support via helpdesk, email, and remote tools
- Diagnose hardware, software, and network issues effectively
- Provision user access following security best practices
- Install and maintain workstations and software
- Create user-friendly documentation for self-service support Requirements:
- Minimum 2 years in an IT support role
- Proficiency in Windows OS and Microsoft 365
- Understanding of VPN, firewalls, and network basics
- Experience with ticketing systems and desktop tools
- Diploma or degree in IT or related field Bring your technical skills and passion for customer service to support Artemis Gold's mission in the vibrant Vancouver area.

📌 IT Support Technician in Vancouver
🏢 Artemis Gold
📍 Vancouver