Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance.

The workplace is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role. This is a part-time, permanent position at our Toronto (Stock Yards) store located at 30 Weston Road, Unit C202, Toronto, Ontario, M6N 0A7.

Game Facilitation

Be professional in thought, language, and action Exemplify excellence in facilitation, giving customers a great experience Observe customers in the gaming area and provide an explanation, if necessary Participating with customers in games if needed to ensure customers have an excellent experience Monitor and be attentive to game play, giving timely aid as necessary Warmly greet customers when entering or leaving establishment Verify appointment times and explain the check-in process Handle cash, debit, credit,



or gift card transactions with customers Answer customer inquiries and involve a leader if the answer is not sufficient Facility Maintenance Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc. Painting around the main facility, as needed Aiding Team Lead in checking inventory of merchandise Notifying leader immediately of game failures or malfunctions gluing props, and other unskilled tasks High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset Must be flexible and available to work evenings, weekends, and holidays Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability) Competitive wage with incremental pay increase Group retirement plan (after eligibility period) Employee assistance program (EAP) Ongoing learning and training with a focus on technology and innovation Free game play and employee discounts Casual and comfortable dress code On-site parking Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.

📌 Job Coach (Part-time) (Toronto)
🏢 Activate Games
📍 Toronto