The short version You’ll be second in command of a client pod, sitting directly beside a senior Retention Strategist and learning to do their job while you’re still doing yours. Each pod has a Strategist who owns the thinking, the client relationship and the revenue outcome; an Activations Specialist who owns the technical build and QA in Klaviyo; The Strategist gets pulled into execution when things get busy. So we’re building the seat in between.

You’re the Strategist’s right hand. When they’re on leave, you hold the account. You’re the person who knows enough about both sides to keep an account running without either one of them in the room. It’s also the fastest way we know to make someone a strategist.

You’ll learn to, on real accounts, with a senior strategist checking your reasoning. On any account there are twenty things you could do. Picking those two is the entire job of a strategist, and it’s a skill you build by being asked the question every week until you have an answer.

You’ll sit in gameplan reviews,



standups and client calls with senior strategists from day one. Do this well and you’re running your own pod as a full Strategist inside 12 to 18 months. Triggers, filters, conditional splits, send windows, suppression logic, UTMs.

Agile content resolving properly. Pull the data, then tell us what it means. “Cover the Strategist on a call or a weekly update. You’ve built multi-branch flows, written nested segment logic, debugged a trigger that wasn’t firing, and know exactly where Klaviyo’s date-relative filters trip people up. ~ Working knowledge of Shopify — how the integration feeds Klaviyo, what the standard events and properties are, where the data breaks. ~ In this role you build, and the building is what earns you the strategic seat.

Fully remote, full-time. A defined portfolio of ecommerce clients, a small pod you’ll work with daily, and direct access to senior strategists and managers.

📌 Junior Retention Strategist (Email & SMS) (Moncton)
🏢 Chronos Agency
📍 Moncton