? An excellent opportunity for recent graduates looking to start their career in technical services coordination. YOUR CHALLENGES The Junior Technical Services Coordinator supports the day-to-day organization of technicians’ activities, whether in the field, in the shop, or a combination of both, depending on operational needs within the territory. With guidance and support from the team, the incumbent assists with work scheduling, file management, and coordination activities to help ensure smooth operations.

The Junior Technical Services Coordinator may also provide support during team members’ absences or vacations and collaborates with various stakeholders to develop a broad understanding of technical service coordination.

Field Operations Coordination

When supporting field activities, the incumbent assists with scheduling inspection and maintenance assignments in collaboration with customers and certified technicians. They perform various administrative follow-ups and help ensure timelines are met while maintaining a high level of service quality.

Shop Operations Coordination

When supporting shop activities, the incumbent works closely with technicians to prepare documentation required for maintenance and repair work, including customer quotations. They contribute to effective file management and help ensure a positive customer experience. YOUR RESPONSIBILITIES

Field Services Coordinator Prepare quotations and follow-ups related to recurring service assignments;

Respond to email requests;





Plan technician routes and work schedules while managing unexpected changes and priorities;

Coordinate interdepartmental assignments and coordinating with subcontractors;

Allocate service routes among technicians to ensure continuous and effective customer service;

Follow up with buyers and suppliers regarding parts and/or service orders;

Process optimization and the development of procedures.

Workshop Coordinator

Provide coverage for team members during absences and vacation periods;

Issue return authorizations to external customers;

Prepare quotations for equipment processed through our service workshops;

Submitreturn requests to selected service providers, purchase order creation, and follow-up activities;

Manage email requests and other internal software platforms;

Conduct daily follow-ups with external customers regarding approvals, status updates, and delivery timelines;

Follow up with buyers and suppliers regarding parts and/or service orders. YOUR MEASURES OF SUCCESS Satisfaction level of our external and internal clients

Complete mandates and maintenance assignments according to our standards and set deadlines;

Operational optimization and process standardization.

WHAT WE ARE LOOKING FOR • High School Diploma or equivalent;• Bilingualism (written and spoken);• Strong organizational and time management skills;• Attention to detail and administrative diligence;• Adaptability and problem-solving ability;• At ease with technology.

📌 Junior Technical Services Coordinator (Open to recent graduates) - Hybrid working model (Blainville)
🏢 Spi
📍 Blainville