We are seeking an experienced Associate, Capital Markets KYC Quality Assurance & Data Integrity to support the day-to‑day operations and oversight of the Capital Markets AML/KYC Quality Assurance function. Reporting to the Vice President, CM KYC Quality Assurance & Data Integrity, you will play a key role in ensuring high‑quality KYC reviews, driving process improvements, providing quality oversight, and supporting an outsourced KYC delivery model. This is an exciting opportunity for a KYC professional who combines strong AML/KYC expertise with a passion for quality, continuous improvement, stakeholder engagement, and operational excellence.

Strong understanding of global Capital Markets KYC requirements and regulatory expectations. ~ Previous Quality Control (QC) and/or Quality Assurance (QA) experience. ~ Experience working within or supporting outsourced/vendor delivery models. ~ Experience supporting process improvements and change management initiatives. Support the day‑to‑day execution and oversight of the Capital Markets KYC Quality Assurance program. Coordinate quality review sampling and file assignments across KYC workstreams.

Perform quality assurance reviews of KYC files and identify trends, gaps, and opportunities for improvement. Produce recurring reporting, dashboards, metrics, and trend analysis for leadership. Analyze quality findings and identify root causes to support ongoing enhancements.

Review, update, and maintain job aids, procedures, and training documentation. Act as a Quality Subject Matter Expert (SME) and provide guidance, mentorship, and feedback to stakeholders and delivery teams. Recommend and implement improvements to procedures, controls, and operating effectiveness.

Drive opportunities to streamline manual processes through data normalization and automation.



Collaborate with internal stakeholders and external vendor partners to improve quality, consistency, and client experience. This is a Contract position based out of Toronto, ON.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Nous accélérons la transformation de nos clients. Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. We’re a team of 80,000 solid, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed.

We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team.

📌 KYC QA Associate (Toronto)
🏢 TEKsystems
📍 Toronto