Join Insight Global as an L1/L2 End User Support Specialist for a contract role in Fort Saint John, BC. Lead onsite technical support for a global energy organization, ensuring seamless IT service delivery. This is an onsite position requiring 5+ years of L1/L2 support experience, primarily assisting 100-150 users with troubleshooting across multiple systems.

You'll tackle end-user computing, networking, mobility, and AV systems while collaborating with global tech teams to enhance service across Northern British Columbia. Key Responsibilities:

- Provide hands-on end user support for users
- Troubleshoot and resolve networking issues in office
- Manage asset and inventory for IT resources
- Setup AV and meeting room technology for teams
- Support infrastructure environments effectively

Requirements:

- 5+ years L1/L2 support experience in enterprise
- Strong knowledge of Windows and Microsoft applications
- Expertise in Microsoft 365, Teams, and SharePoint
- Networking experience with Cisco or Aruba
- Valid Class 5 Driver's License with travel willingness

Enhance your career by delivering exceptional technical support in this key role.

📌 /IT Support Specialist in Fort Saint John (Fort St. John)
🏢 Insight Global
📍 Fort St. John