Word, Outlook, Excel, PowerPoint proficiency Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

The Provincial Case Management

Office (PCMO) is part of the Lawyer Services and Payments (LSP) department and is responsible for administering the Big Case Management (BCM) program which sets budgets for complex cases expected to cost in excess of $20,000.00, merit assessments for appeals.

The Protocol Case

Unit (PCU) is also part of PCMO, and is responsible for administering payments on behalf of the Ministry of the Attorney General/Department of Justice for state-funded counsel appointed by the court. Reporting to the Director, LSP, the PCMO Lawyer Manager leads a team responsible for the day-to-day operation of the BCM program and the Protocol Case Unit (PCU) and assists the Director in the development of strategic initiatives for these programs. Toronto - Provincial Office Reporting to: Director, Lawyer Services and Payments Analyze and report on trends and developments within the criminal justice sector Track, assess and report on key metrics to ensure the programs are effective, efficient and high quality Training, mentoring and managing the performance of eight direct reports,



including case managers/ staff lawyers and the PCMO Operations Manager Assisting the Director and Business Manager in developing and monitoring the department budget Assessing and responding to complaints from clients and stakeholders Liaising with General Counsel Office and other departments including Investigations and Roster Management Supporting Directors General with roster management including identification of billing problems, correcting behavior and supporting the roster removal process Managing active budgets, including the analysis of defense strategies in criminal law cases, negotiate, determine and/or recommend budgets for high‑risk, high‑cost criminal cases to LAO’s Executive Management and oversee the approval process Delivering training and information regarding PCMO programs to roster members and other justice stakeholders.

Lawyer in good standing of the Law Society of Ontario with significant criminal law trial experience, including jury trials Sound knowledge and experience applying the Legal Aid Services Act 2020 and its regulations, the Legal Aid Service Rules, the Tariff and Billing Handbook, Disbursements Handbook, BCM program policies and procedures, PCU policies and procedures and other related LAO policies and procedures, including the Delegation of Authority Policy Demonstrated management and leadership skills to lead, motivate and mentor staff Able to manage uncertainty, to identify and prioritize information and to make fast judgement calls Adaptable,



able to respond to shifting deadlines and competing priorities Peoplesoft and Legal Aid Online proficiency Word, Outlook, Excel, PowerPoint proficiency Experience managing financial and administrative functions with experience in financial analysis Criminal law appellate experience Understanding of LAO’s roster management processes District Area Office knowledge or experience Centralized Services Office knowledge or experience French proficiency is considered an asset Final candidates for this position will be required to undergo a criminal record check.

Equity Statement

Building a diverse workforce that represents the communities we serve while promoting a protected culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity‑seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community. We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff.

All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid

Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO.

📌 Lawyer Manager, PCMO (Toronto)
🏢 Legal Aid Ontario
📍 Toronto