Transform AI strategies into scalable solutions with Genesys as a Lead AI Solutions Architect. Engage directly with customers to enhance enterprise performance while driving innovation and value in their operations. In this pivotal role, you'll own technical engagements for high-value clients, focusing on AI implementation, integration, and optimization.

Your expertise will be crucial in shaping AI strategies that align with customer goals, while you navigate complex integrations across Genesys Cloud and related tech stacks. Collaborating with various teams, you will have a significant impact on delivering efficient customer experiences and AI-driven solutions. Lead end-to-end architecture and discovery for AI initiatives

- Create scalable AI architectures and integration patterns
- Conduct workshops to enhance customer journeys and workflows
- Guide CRM and third-party ecosystem integrations 8+ years in AI, CRM, or automation solutions
- Robust background in data governance and security
- Proven success in delivering AI programs Shape the future of enterprise AI with your expertise in integrations and solutions at Genesys.

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📌 Lead AI Solutions Architect at Genesys (Moncton)
🏢 8110 Canada - Genesys Cloud Services
📍 Moncton