Recruitment Details

Lead Assessor (Clinical Services Lead for OT and PT)

Department: Winnipeg Transit - Client Services

Designated Work Location: 414 Osborne, Hybrid with designated work location

Position Type: Permanent full time

Hours of Work: Flexible schedule that may include weekdays (8:30 a.m. to 4:30 p.m.) with one shift per week (11 a.m. to 7 p.m. ) and one to two Saturdays (10 a.m. to 2 p.m. ) per month as per flexibility is required for occasional evenings/weekends as operationally required.

Salary: $85,834.69 to $115,293.48 annually per WAPSO 4 classification, based on 35 hours per week.

Employee Group: WAPSO

Posting No.: 127452

Closing Date: October 15, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs.

Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , protected, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile





Under the direction of the Support Services Coordinator, the Assessor Lead provides clinical leadership, guidance, and oversight to contracted assessors responsible for determining eligibility for Winnipeg Transit Plus services. The role supports assessor onboarding, training, and ongoing quality assurance, and promotes consistent, accurate, and timely eligibility decisions in accordance with established standards.

In addition to these leadership responsibilities, the Assessor Lead conducts eligibility assessments and is accountable for the determination, documentation, and communication of eligibility decisions in accordance with Council-approved criteria, applicable legislation, regulatory requirements, and departmental policy. This position exercises a high degree of independent professional judgment in evaluating functional ability, safety, and access to conventional and specialized transit services.

Decisions made by this position have significant operational, financial, legal, and reputational implications for the organization. Errors or inconsistencies may result in service delivery risk, financial loss, human rights complaints, appeals, or litigation, requiring a high standard of accuracy, documentation, and adherence to policy.

As The Assessor Lead, You Will

- Provides clinical leadership, oversight, and quality assurance for eligibility assessments to contracted assessors.
- Determines eligibility of applicants for paratransit services based on established eligibility criteria and re-registration processes approved by City Council.
- Determines customer accommodation requests, service conditions and assists in organization of appeals.
- Performs other duties as assigned consistent with the job classification.

Your Education And Qualifications Include

- Master's degree in Occupational Therapy or equivalent (i.e.: Bachelor of Medical Rehabilitation (O.T.))
- Minimum of three years experience as a practicing Occupational Therapist.
- Experience conducting complex functional and cognitive assessments.
- Experience applying policy, legislation, and professional judgment to high-impact service access decisions.
- Experience providing guidance, mentorship, or clinical oversight to other assessors is an asset.
- Previous experience in research, gathering and maintaining pertinent statistical data
- Advanced clinical assessment and documentation skills using standardized and non-standardized tools.
- Ability to exercise independent judgment in complex,



high-risk decision-making environments.
- Ability to identify, manage, and mitigate risk arising from eligibility decisions, inconsistencies, or errors.
- Strong understanding of procedural fairness, defensible decision-making, and appeal processes.
- Ability to provide constructive feedback, coaching, and informal leadership to peers and contracted professionals.
- Strong written and verbal communication skills, including preparation of decision rationales subject to appeal, audit, or legal scrutiny.
- Thorough knowledge of PHIA, FIPPA, and professional practice standards related to confidentiality, record-keeping, and accountability.
- Time management and prioritization skills in a high-volume, high-impact environment.
- Ability to work independently with minimal supervision while contributing to broader team objectives.
- Working knowledge of occupational health, safety and wellness programming, and Workplace, Safety and Health Legislation.
- Ability to establish and maintain effective working relationships with staff, management, health care professionals, and clients.
- Knowledge of various medications and health conditions; ability to research information required and that which is unfamiliar.
- IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions Of Employment

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Registration and good standing with the College of Occupational Therapists of Manitoba
- Membership in the Canadian Association of Occupational Therapists
- Valid Practice insurance.
- MoCA Certification
- Emergency First Aid/CPR certification
- Police Information Check with Vulnerable Sector Check clearance satisfactory to the employer.
- Legally entitled to work in Canada.
- Class 5 Manitoba driver's license

How To Apply APPLY ONLINE, including all documentation listed below:

- Current resume (Required).
- Current cover letter (Required)
- Applications submitted without REQUIRED documentation will not be considered.
- Your application documents must clearly indicate how you meet the qualifications of the position.*

Notes Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 . Position Reports To: Support Services Coordinator

Only candidates selected for interviews will be contacted.

📌 Lead Assessor (Clinical Service Lead for Occupational and Physical Therapists) (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg