Lead Customer Service & Logistics Coordinator (Montréal-Est)

Lead Customer Service & Logistics Coordinator (Montréal-Est)

03 Oct
|
Uber Eats
|
Montréal-Est

03 Oct

Uber Eats

Montréal-Est

Join Randstad Canada as a Lead Logistics, Documentation, and Customer Service Coordinator in Montreal-Est. This full-time role focuses on enhancing customer service while managing logistics and documentation effectively. In this position, you will report directly to the Transport and Logistics General Manager.

With your expertise in logistics and customer service, you will assist in daily coordination of operations and ensure seamless communication. Your ability to handle multiple priorities is essential for success in this role. Key Responsibilities:

- Provide high-level customer service and problem resolution
- Coordinate track & trace of deliveries promptly
- Manage billing and truck driver payroll approval
- Verify transport documents with the documentation team
- Collaborate with operations for enhanced efficiency Requirements:
- Proven experience in logistics or transport field
- Minimum 5+ years in a similar role
- Robust leadership capabilities to support the team
- Proficiency in Excel and customs software
- Ability to manage high-volume information effectively Empower customer satisfaction and operational excellence within Randstad Canada in this pivotal role.

📌 Lead Customer Service & Logistics Coordinator (Montréal-Est)
🏢 Uber Eats
📍 Montréal-Est

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