In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position. We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.

Are you ready to deliver embedded banking technology across complex partner integrations? HSBC is one of the largest banking and financial services organizations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

As an Embedded Banking Program Information Technology (IT) Delivery Manager you will own enterprise-scale technology delivery for embedded banking solutions spanning complex partner integrations and extensive downstream bank systems. The role converts strategy into an executable roadmap and delivers outcomes through strong governance, disciplined Agile delivery, and operational excellence. Working closely with business and product stakeholders you will shape roadmap planning, prioritization and release sequencing aligned to customer and commercial outcomes.

Success means predictable delivery, controlled risk and audit-ready practices alongside solid production readiness and service outcomes. Own end-to-end delivery for embedded banking initiatives from inception and business case through build, test, release, and hyper care Orchestrate end-to-end integration delivery across journeys such as onboarding, credit decisioning, payments and billing Implement scaled Agile delivery and Lean governance to improve flow efficiency, predictability, and cross-team collaboration Strengthen risk management through risks, assumptions, issues and dependencies (RAID) controls, dependency mapping, executive dashboards,



and audit-ready delivery artifacts Set production readiness and service transition with Operations and Service Management including runbooks, knowledge transfer, and post-release stabilization Apply strong governance capability across executive reporting, dependency management, risks and issues and delivery controls Demonstrate experience managing partner and vendor delivery including milestones, commitments and service level agreements (SLAs) or operational level agreements (OLAs) Apply advanced Agile and Lean delivery at scale such as Scrum of Scrums alongside release metrics and dashboarding Use working knowledge of Google Cloud Platform (GCP) and artificial intelligence (AI) concepts to support delivery approaches and responsible adoption Hold relevant Agile or cloud or artificial intelligence (AI) certifications or equivalent demonstrable experience Deliver embedded banking at scale You will help bring embedded banking capabilities to market through dependable execution across partners and complex bank platforms. If you want to shape how large programs are delivered and transitioned into stable services while keeping customers and controls at the center this is a strong opportunity.

Apply to help build embedded banking solutions that perform at real-world scale and meet regulatory and operational expectations. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law. #

📌 Lead Embedded Banking Program Information Technology (IT) Manager (Toronto)
🏢 HSBC
📍 Toronto