Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for protected access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

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Overall Responsibility The Lead Quality Technician is integral to upholding and enhancing the daily operations of the Quality Management System (QMS). This role directly supports key departmental objectives and contributes to the overall effectiveness of the QMS.

Keys Tasks and Responsibilities

- Collaborate with the Quality Manager to prioritize and execute assigned quality projects, accurately maintaining all necessary documentation.
- Conduct routine plant walk-throughs to inspect production lines, finished products, and packaging, ensuring adherence to quality standards and proper record-keeping.
- Actively participate in investigations of customer complaints and non-conforming products (QANs), including identifying, isolating, and documenting.
- Contribute to the internal audit team, supporting the ongoing assessment and improvement of quality processes.
- Provide essential support overall QMS.




- Deliver quality training to new hires and facilitate retraining sessions as needed.
- Assist in conducting analyses to identify trends, determine root causes of potential issues, and provide data-driven insights for continuous improvement.
- Ensure the integrity of critical control processes, such as treater monitoring systems, vision inspection, and sigma/Kundig equipment, participate in correction of the issue and report if deviation is noticed.
- Support the creation and revision of controlled documents within the designated system (e.g., CPro).
- If necessary, provide support to Quality Technicians
- Drive and participate in automation/digitization of QMS documentation and processes
- Undertake additional tasks as assigned to support quality initiatives

Skills and Attributes

- Strong analytical, numerical, and reasoning skills for effective problem-solving and data interpretation.
- Demonstrated team management capabilities and the ability to advocate for a collaborative team environment, strong interpersonal skills.
- Excellent communication skills, enabling clear, effective, and professional interactions.
- A scientific and analytical approach to problem-solving and equipment utilization.
- Proven ability to take responsibility and work autonomously.
- A collaborative mindset with the capacity to work effectively with other departments and external stakeholders.

Experience Required

- Experience in a Quality field with exposure to root cause analysis problem solving skills is considered an asset
- Post-secondary education in Quality Assurance or Science-based program and/or acceptable combination of education, training and experience is considered an asset
- Familiarity within a manufacturing environment

Job Types: Full-time, Permanent

Pay: $28.42 per hour

Benefits

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Profit sharing
- RRSP match
- Vision care

Ability to commute/relocate:
- Orillia, ON L3V 6Y2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Lead Quality Technician (Orillia)
🏢 Amcor
📍 Orillia