The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Performance Parameter Measure ~Continuous Integration, Deployment & Monitoring (100% error free on boarding & implementation) ~CSAT Manage service tools - Troubleshoot queries - Customer experience ~Capability Building & Team Management (% trained on new age skills, Team attrition %, Employee satisfaction score) Provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area. What You’ll Do: The Senior Atlassian Administrator is responsible for the configuration, maintenance,



and optimization of Atlassian Data Center products such as Jira, Confluence, Bitbucket, and migration of both Jira/Confluence to Atlassian Cloud.

The ideal candidate will bring a mix of technical expertise, process improvement skills, and the ability to work closely with cross-functional teams to enhance productivity and collaboration.

Experience: 6+ years of experience as an Atlassian System Administrator, with a solid focus on Jira, Confluence, Bitbucket Data Center and Cloud products.

Experience on 24/7 on-call rotation and managing Linux and MSSQL production environments.

Experience with MSSQL to include database management and scripting.

Experience with scripting languages (e.g., Groovy, Python) and automation tools (e.g., Experience in monitoring/alerting tools such as Dynatrace and Splunk.

Experience of Agile/Scrum or Kanban methodologies. Excellent problem‑solving skills and the ability to perform complex root cause analysis. Nice to have Atlassian certified professional on both Data Center and Cloud Jira/Confluence system administration The expected compensation for this role ranges from CAD 77000 to CAD 120000 .

We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. It has always been in our DNA - as the world around us changes, so do we. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process.

Wipro provides equal opportunities to all and values diversity. #

📌 Lead tech DevOps (IT) (Toronto)
🏢 Wipro
📍 Toronto