Manulife Operations, Marketing & Shared Services Technology plays a foundational role in Manulife's digital transformation, delivering innovative digital experiences that help customers engage with their financial services when, where, and how they choose. As a Lead Technical Product Owner, Salesforce, you will lead a team of Salesforce professionals while driving the design, delivery, and evolution of enterprise-scale Salesforce solutions. Lead the technical vision, architecture, and delivery of Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, and integrated enterprise platforms.

Provide leadership to a team of Salesforce developers, administrators, and technical specialists, fostering a culture of collaboration, innovation, and continuous improvement. Partner with business stakeholders, architects, and engineering teams to translate business objectives into scalable technical solutions. Drive solution design, integration strategy, release planning, and technical governance across Salesforce and related applications.

Create and maintain architecture, solution design, and technical documentation to support enterprise delivery standards. Provide hands-on technical guidance, coaching, and mentorship to development teams while ensuring adherence to best practices and coding standards. Review and implement current Salesforce features and platform capabilities to enhance business outcomes and user experiences.

Support enterprise DevOps practices, release management processes, source control, and deployment methodologies. Conduct architecture reviews, risk assessments, and solution evaluations to ensure scalability, security, and long-term maintainability. Collaborate with technology leaders to define roadmaps and support large-scale transformation initiatives. 10+ years of experience in technology product development,



software engineering, or enterprise application delivery. ~ Extensive experience designing, implementing, and supporting solutions on the Salesforce platform, including Sales Cloud and Service Cloud. ~ Demonstrated experience leading technical teams and providing guidance to developers, engineers, and solution delivery teams. ~ Strong expertise in Salesforce solution design, architecture, systems integration, and enterprise application delivery. ~ Experience with Salesforce Apex, Lightning Components, Visualforce, APIs, and modern Salesforce development practices. ~ Experience with source control systems such as Git and CI/CD release management processes. ~ Strong understanding of Agile delivery methodologies and tools such as Jira and Confluence. ~ Excellent communication, stakeholder management, and leadership skills. ~ Ability to support Manulife's hybrid work model, including attendance in the GTA or Waterloo office three days per week.

Salesforce Platform

Developer I certification.

Additional

Salesforce certifications such as Sales Cloud, Service Cloud, Application Architect, System Architect, Platform Developer II, or Technical Architect.

Experience leading enterprise-scale transformation or modernization initiatives. Familiarity with Salesforce Marketing Cloud and Marketing Cloud Connector capabilities. DevOps experience within large-scale technology organizations.





Experience developing and mentoring high-performing technical teams.

Experience supporting customer, operations, marketing, or shared services business functions. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Le poste annoncé correspond à une vacance existante. 113,260.00 CAD - $210,340.00 CAD Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille.

Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande.

📌 Lead technical product owner, salesforce (Toronto)
🏢 Société Financière Manuvie
📍 Toronto