Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD General Pay Details: 81 600 $/$81,600 - 115 200 $/$115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The Learning

Designer translates approved business and learning requirements into practical, engaging, accessible, and performance-focused learning experiences. Working from the learning strategy and solution direction established by the Manager, Learning Architecture & Strategy, the Learning Designer develops learning journeys, curricula, courses, simulations, assessments, facilitator materials, performance-support tools, and reinforcement resources.

The Learning

Designer ensures that solutions reflect adult learning principles, sound instructional design practices, CBCC operating realities, and established quality, accessibility, risk, and brand standards. The position requires strong instructional design and content-development expertise, curiosity, critical thinking, project coordination, collaboration, attention to detail, and the ability to translate complex information into clear and relevant learning experiences.

Instructional

Design and Learning Solution Development Translate approved learning strategies, performance requirements, and design recommendations into detailed learning solutions. Design end-to-end learning experiences that support Day 2 development, transformation initiatives, role readiness, capability uplift, and sustainment. Apply recognized instructional design methodologies, adult learning principles, and learner-experience practices throughout the design and development process.

Select and apply appropriate learning methods based on the desired outcome, audience, complexity, risk, scale, and required speed to proficiency. Incorporate opportunities for practice, feedback, reflection, assessment, coaching, and on-the-job application. Ensure learning solutions are practical, performance-focused, and connected to measurable business or colleague outcomes.

Learning

Content and Asset Development Design and develop learning assets across multiple modalities, including: Digital and self-directed learning Microlearning Virtual and instructor-led learning Workshops and facilitated activities Scenarios and simulations Knowledge checks and formal assessments Job aids and quick-reference tools Facilitator and leader guides Coaching and reinforcement resources Translate complex policies, processes, products, systems, and business requirements into explicit, accurate, and engaging learner content. Partner with multimedia and learning technology resources to develop video, audio, interactive, and visual learning experiences. Adapt content for different CBCC roles, proficiency levels, channels, languages, and operating environments, as required.

Design learning that supports accessibility, inclusion, consistency, and an effective learner experience. Maintain appropriate source documentation, version control, approvals, and design records for assigned learning assets.

Learning

Standards and Quality Assurance Apply CBCC learning design standards, templates, tools, and development practices consistently. Conduct quality reviews to confirm that learning materials are accurate, complete, learner-centred, accessible, and aligned with approved requirements. Validate content with subject-matter experts and applicable risk, compliance, or governance partners.

Ensure learning objectives, instructional content, practice activities, and assessments are appropriately aligned.



Test digital and facilitated learning materials before implementation and resolve identified design, content, navigation, or usability issues. Contribute to the development and continuous improvement of CBCC instructional design standards and reusable templates.

Identify opportunities to simplify, consolidate, modernize, or retire outdated learning assets. Facilitate design discussions with subject-matter experts to gather information, validate content, and translate technical knowledge into learner-friendly experiences. Challenge content requests constructively when additional information is unlikely to improve learning or performance outcomes.

Communicate design decisions, development progress, dependencies, risks, and required approvals clearly and promptly. Incorporate feedback while maintaining alignment with the approved learning strategy, design standards, and intended performance outcome.

Delivery

Readiness and Implementation Support Prepare complete, accurate, and implementation-ready learning packages. Escalate scope, quality, timing, resource, or content risks to the Manager, Learning Architecture & Strategy. Measurement and Continuous Improvement Design assessments and feedback mechanisms that measure knowledge, skill application, confidence, and readiness.

Partner with the Manager, Learning Architecture & Strategy and business stakeholders to identify appropriate learning and performance measures. Maintain assigned learning assets through regular reviews, updates, and lifecycle management. Contribute to the learning inventory and provide visibility into asset status, ownership, review dates, and opportunities for rationalization.

Three or more years of experience in instructional design, learning experience design, adult education, digital learning development, or a related field. Strong understanding of adult learning principles, learner engagement, knowledge retention, skills practice, assessment, reinforcement, and performance support. Demonstrated ability to develop storyboards, learning pathways, courses, facilitator materials, assessments, job aids, simulations, and digital learning assets.

Experience designing across multiple modalities, including self-directed, virtual, instructor-led, video, microlearning, practice-based, and on-the-job learning. Strong writing, editing, visual communication, and information-design skills. Ability to simplify complex or technical information without compromising accuracy.

Strong attention to detail and commitment to quality, accessibility, consistency, and learner experience. Effective planning and organizational skills, including the ability to coordinate multiple deliverables and deadlines. Ability to work independently within an established strategy and to elevate material decisions, risks, and trade-offs appropriately.

Comfortable working in an environment with evolving requirements, competing priorities, and transformation activity.

Experience using learning-authoring, content-development, collaboration, and multimedia tools is preferred.

Experience in financial services, regulated environments, contact centres, or large-scale operational learning is an asset. Bilingualism in English and French is an asset.

Education Post-secondary education in instructional design, adult education, learning and development, educational technology, communications, or a related discipline is required.





Certification or formal training in instructional design, adult learning, learning experience design, accessibility, or digital learning development is an asset. TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total

Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

We’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language

Requirement (Quebec only): Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français. At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

📌 Learning Designer, Digital Education (Toronto)
🏢 The Toronto-Dominion Bank (Canada)
📍 Toronto