Learning & Development Manager Jasper Alberta Fairmont Jasper Park Lodge 1 Old Lodge Rd, Jasper, AB T0E 1E0$68,000–$75,000 a year - Full-time Job detailsPay$68,000–$75,000 a yearJob typeFull-timeLocation1 Old Lodge Rd, Jasper, AB T0E 1E0Full job descriptionCompany DescriptionExperience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge-where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. Job DescriptionFairmont Jasper Park Lodge is embarking on an exciting transformation as we reposition our iconic mountain resort through a multi-phase renovation cycle.

This is a once-in-a-career opportunity to help redefine a world-class destination, blending nature, luxury, and heritage into a reimagined guest experience.Your role will be agile, ranging from facilitating recurring training sessions to creating an annual learning program. You are a team of one, so must be comfortable getting your hands dirty and handling all parts of the learning cycle – from implementing and executing training, to tracking and organizing training records, to working with leaders to identify training needs across the business. Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.Design and deliver engaging training sessions, workshops, and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training.Collaborate with department heads and team leaders to identify learning needs, assess performance gaps, and develop targeted training solutions.Create strong relationships across the business that allow for coaching and guidance to support both leader and colleague development and engagementUtilize a variety of learning methodologies and technologies to deliver effective and engaging learning experiences, including e-learning modules, on-the-job training, and experiential learning opportunities.Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, while making continuous improvements to training offerings to enhance learning outcomes.Partner with external training providers, industry organizations, and regional learning and development specialists to source relevant training resources and opportunities for our team members.Stay abreast of industry trends, best practices, and innovations in learning and development to ensure our programs remain current, relevant,



and impactful.Maintain accurate records of leadership training activities and participant information.Minimum of 2 years’ experience in a leadership role within the hospitality industry, or a similar role in education or training facilitation.University degree in Hotel/Restaurant Management or related discipline a strong asset.Proven track record in needs assessment and facilitation of training programs in driving service excellence results.Demonstrated knowledge of Microsoft Office (Outlook, Microsoft teams, PowerPoint, Publisher, Excel, and Word) requiredEnthusiastic and positive personality with ability to build strong relationshipsSense of urgency and the ability to prioritize will be requiredResults orientated with the ability to be flexible and to work well under pressureInnovative, creative and willing to take risks and be accountable for successes, near misses and the inevitable, misses!Ability to analyze data and trends and create strategies for improvementWhat does your work life balance look like?You get to have an impact every day at a fast-paced, luxury hotel, located in the heart of the Rocky Mountains.You love waking up every morning in a picturesque outdoor playground consisting of world class skiing and winter activities combined with unmatched hiking, biking, and summer activities.You like a challenge, are optimistic, and set the bar for development by always being open to feedback and bettering yourself.Additional InformationJob Perks & Benefits:Salary Range: $68,000- $75,000 per annum based on qualifications and experienceSubsidized staff accommodation assistance providedEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre,



and Fairmont Jasper Park Lodge Golf CourseAutomatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorOne complimentary meal per shift in our staff cafeteria We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs.

Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Understanding the Local Job Market and Working in Jasper, Alberta Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper.

Lifestyle and Employment while Working in Jasper National Park Explore websites of companies in Jasper that align with your career goals and lifestyle. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper National

Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada. Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

Job Opportunities in Jasper National Park Visitor Services Attendants - Work at visitor centers, providing information.

Maintenance

Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

Jasper

Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management. Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas. Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

Outdoor

Adventure & Recreation Jobs Wildlife & Photography Tour Guides - Helping visitors spot wildlife.

Jasper

Shuttle & Tour Bus Drivers - Driving visitors between attractions. Parking & Traffic Control Staff - Managing visitor areas.

Research

Assistants - Assisting in environmental studies.

Environmental

Educators - Teaching conservation programs. Volunteer & Seasonal Jobs Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies. #

📌 Learning & Development Manager, Housekeeping (Jasper)
🏢 The Fairmont Jasper Park Lodge
📍 Jasper