Internal (DCC Employees) and External (General Public) Flexible Work Option Hybrid (2 days/week) Security Level Language Requirement Bilingual Preferred Reporting to the Coordinator, Training and Development, the Learning Operations Assistant supports the administration and delivery of training and development programs, services, and learning processes. The incumbent administers routine learning requests and learning management system transactions, coordinates training registrations and logistics, maintains training records and documentation, responds to general inquiries, and provides administrative support to learners, managers, and the Training and Development team. The Assistant contributes to a positive learner experience by ensuring training activities are properly scheduled, communicated, tracked, and documented to help ensure the efficient delivery of national learning programs.

Administer learning requests and routine learning system transactions, including registrations, enrolments, completions, and learning assignments, and maintain learner data and related documentation Provide first-level administrative support for training programs, responding to routine inquiries and escalating technical, policy, or complex issues, as needed Maintain and monitor training records, documentation and administrative data, identify discrepancies, and provide administrative support for training and development verifications, annual reviews, reporting, and compliance requirements Compile routine training administration data, learner feedback, and completion information, and identify issues requiring follow-up Coordinate logistics for and scheduling of virtual, instructor-led, and in-person learning activities, including communicating with learners, tracking attendance, and maintaining participant records Assist with the maintenance of standard learning resources, guides, templates, and procedures, and recommend administrative updates to improve efficiency and consistency Monitor learning administration processes and follow up on outstanding registrations, completions,



documentation, and compliance-related requirements Provide administrative support to national learning initiatives and projects Provide administrative support to working groups and committees Provide administrative support for externally delivered training programs and to third-party training providers, as required Assist with the administration of national learning events and activities Track training and development ideas submitted through DCC’s innovation program Learning administration practices and customer service principles Learning management systems and digital learning platforms Records management and data quality practices Microsoft 365 applications and collaboration tools Formal Education And/or Certification(s) And Experience ~ Minimum: college diploma or certificate in administration, business, human resources, education or related field with three to five years’ relevant experience, or the equivalent Use applicable software and operating systems Manage numerous priorities within service standards DEVELOPMENT AND LEADERSHIP ~ Provide administrative guidance and support to employees and managers about learning processes, systems, and requirements Typical office setting with occasional travel to Edmonton, AB and Ottawa, ON. 100% employer-paid annual sick leave, and health and dental premiums ~$400 wellness allowance to help cover expenses such as a gym membership ~$Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans Life, accidental-death,



and short-term disability insurance Enhanced inConfidence employee and family assistance program Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks Flexible workplace options, including $400 allowance every two years, to support working from home Leave and Retirement Public-service pension Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance. DCC is responsible for the Personnel Security Clearance process .

The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening . criminal record checks It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible prospect, and to complete the Annual Update once a year.

While we welcome applications to our roles who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information, selection will depend on the specific role’s requirements. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.

📌 Learning Operations Assistant (Winnipeg)
🏢 Defence Construction Canada
📍 Winnipeg