Licensing Officer Residential Licensing Team - (235299) Close Date Location Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time 0830-1630 M-F, some Saturday shifts Days Off Rotating Vacancy Type Regular FT Salary Range (Hourly Rate) $40.19 - $50.20 Paid FTE 1.0 Worked BI-WEEKLY HOURS 75 Planned Start Date Oct. 5 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Regional Supervisor, Licensing within Island Health and working as part of an interdisciplinary team, the Licensing Officer, Residential participates in the licensing process for adult care facilities as per the applicable government Act(s) under delegated authority by the Medical Health Officer.

Responsibilities include reviewing and processing applications for and amendments to adult facility licences, reviewing and approving plans of current facilities, participating in the assessment of facility staff, completing inspections of facilities and monitoring compliance.

The Licensing

Officer investigates complaints, serious incident reports and communicable disease outbreaks within adult facilities. Travel is a requirement of this position.



Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS: Education, Training And Experience - A University Degree in a related discipline.

- A minimum of two (2) years' of recent, related experience such as working in a community care facility where a knowledge of residential community care facility operational issues has been acquired.
- A Valid BC Driver's Licence.
- An equivalent combination of education, training and experience may be considered.

Skills And Abilities - Ability to communicate effectively verbally and in writing.

- Ability to work independently, organize workload and establish priorities.
- Ability to exercise critical thinking, decision-making and problem solving.
- Ability to work effectively as part of an inter-disciplinary team.
- Ability to establish relationships with internal and external contacts.
- Ability to deal with others effectively.
- Ability to operate related equipment including word processing equipment.
- Ability to teach and conduct presentations.
- Knowledge of and ability to implement problem-solving processes.
- Ability to demonstrate sound professional judgement, empathy, tact and integrity.
- Ability to work with media such as print, television and radio.
- Physical ability to perform the duties of the position.
- Ability to secure facts through investigation and inspection and gather evidence. Ability to prepare concise and accurate written reports.
- Ability to enforce regulatory provisions with tact and firmness.
- Ability to read and examine floor plans.
- Ability to interpret and explain applicable acts and regulations.

📌 Licensing Officer Residential Licensing Team (Nanaimo)
🏢 Vancouver Island Health Authority
📍 Nanaimo