Locksmith Technician- Full Time: Burnaby, travel within Lower Mainland| $35-$45/hr + Benefits, Company Vehicle or Vehicle Allowance, and 100% paid certifications and training Position Overview Kendrix, formerly known as Citiloc is seeking a skilled and dependable Locksmith to deliver high-quality locksmithing services across commercial, residential, industrial, and institutional environments throughout the Lower Mainland. This is a hands-on field role. The successful candidate will be responsible for the installation, servicing, repair, and troubleshooting of mechanical and high-security locking systems, while delivering exceptional customer service and representing Citiloc professionally on every job site.

This position reports to the Operations Manager.

Key Responsibilities Locksmithing &

• Service Execution (Primary Focus) Follow Citiloc standards, policies, and safety procedures Install, service, repair, and maintain mechanical and electronic locking hardware Work across commercial, residential, industrial, and institutional environments Install and service high-security locking systems, including Medeco high-security systems Re-key, master key, and set up keying systems Diagnose and troubleshoot lock and door hardware issues Install and adjust door closers, electric strikes, magnetic locks, and panic hardware Respond to service calls in a timely and professional manner Attend and participate in site meetings Coordinate with other trades on active job sites Customer Service &

• Site Conduct Deliver a thorough, professional customer service experience on every job Communicate clearly and effectively with clients, trades,



and team members Represent Citiloc professionally and maintain a positive client relationship Documentation &

• Record Keeping Complete work orders and service reports accurately Maintain accurate keying records and system documentation Provide clear and accurate documentation to the management team Ad Hoc Responsibilities Provide on-site support to field staff as required Act as a technical resource for locksmithing and door hardware questions Knowledge, Skills, Experience &

Education Minimum 2+ years experience in commercial, residential, industrial, and institutional locksmithing required Proficient with Medeco high-security systems Thorough customer service ethic Ability to work in a team and independently Computer and record-keeping skills Mechanical aptitude and manual dexterity is an asset Punctual, reliable, self-motivated, calm under pressure, and detail-oriented Valid driver's license with clean driving record Security Worker's License Clean criminal record What We Offer Comprehensive Benefits &

• Support ~ Competitive hourly wage ~ Full benefits package ~100% paid certifications and training- we invest in your professional growth ~ Relocation assistance for qualified candidates outside the city or province Growth &

• Career Development Clear pathways for advancement within the company Ongoing hands-on learning and mentorship from experienced leaders Opportunities to move into senior, lead, or specialist roles Inclusive &

• Positive Work Culture A respectful, cooperative, and safety-first environment A team that values diversity, inclusion, and open communication Leadership that listens, supports, and recognizes great work #KTHP

📌 Locksmith Technician (Burnaby)
🏢 Kendrix Technologies
📍 Burnaby