The Replenishment and Support Services Area Leader is responsible for consistently delivering an exceptional customer experience. This role supports the Store Leader in overseeing store management activities to maximize results. In partnership with the Store Leader, the Area Leader establishes objectives, clearly communicates expectations to the management team, drives team engagement, and helps ensure consistency in people management practices.

Lead and manage all Replenishment functions to achieve sales, profit, and labor objectives. Provide strategic direction and vision for the store team. Partner with the Store Leader to support and implement the best strategy, including onboarding, training, teammate engagement, record management, HR program initiatives, and the ongoing development of the Service departments.

Review and ensure the completion of transfers between departments and monitor weekly expenses to support department profitability. Implement loss prevention strategies to help reduce theft and shrink. Facilitate the sharing of product and service knowledge with teammates to help them better respond to customer questions.





Share knowledge of the products and services offered across other departments, answer customer questions, and help customers make informed choices. Maintain current and in-depth knowledge of products and services, along with a general understanding of products and services offered throughout the store, to effectively support customer needs. Take responsibility for training and onboarding team members, ensuring they feel supported and empowered to perform their roles to expected standards, including coaching and inspiring teammates through change.

Support the management team in training their teammates. Identify development opportunities for Replenishment and Support Services teammates, both within and across teams. Strong interpersonal communication and customer service skills.

Demonstrated leadership in people management, delegation, and conflict resolution. Strong coaching and mentoring skills. Strong organizational and time-management skills.

📌 Management - Replenishment & Support Services Area Leader (Saskatoon)
🏢 Sobeys
📍 Saskatoon