Reporting to the AVP, Supply Chain, the Manager, Business Enablement is accountable for establishing and maintaining the governance, performance, and business enablement frameworks that support NAV CANADA's Real Estate, Fleet, and Records Management portfolios. The role provides strategic leadership to ensure policies, standards, processes, systems, and accountabilities are effectively integrated, consistently applied, and aligned with corporate objectives. The incumbent leads the development of portfolio strategies, performance measures, governance practices, and business improvement initiatives that enhance asset stewardship, regulatory compliance, operational resilience, reporting and decision-making.

Acting as a trusted advisor to senior leadership, the role influences portfolio direction, investment priorities, and resource planning while fostering collaboration and alignment across functions to achieve organizational objectives. Opportunities for growth and development Develop and implement portfolio strategies, governance frameworks, policies, and performance measures aligned with corporate objectives. Provide strategic oversight across the Real Estate, Fleet, and Records Management portfolios to ensure compliance, accountability, and operational effectiveness.

Monitor industry trends, regulatory developments, emerging risks, and best practices to inform long‑term planning and decision‑making. Identify opportunities to optimize portfolio performance, resource utilization, risk management, and service delivery.

Business

Enablement & Continuous Improvement Lead the development and maintenance of portfolio‑wide processes, standards, and operating frameworks to drive consistency and efficiency. Establish performance monitoring, reporting, dashboards, and key metrics to support effective governance and decision‑making. Drive process improvements, technology enablement, and operational standardization initiatives to enhance service quality and business performance.

Strengthen organizational resilience by identifying and mitigating operational risks and business continuity challenges. Build and maintain strong relationships with internal and external stakeholders,



including regulatory agencies, airport authorities, landowners, and business partners. Develop and deliver executive briefings, business cases, performance reports, and recommendations to support informed decision‑making.

Lead portfolio financial planning, resource allocation, and investment prioritization activities. Develop business cases, funding proposals, and financial analyses to support strategic investments and continuous improvement initiatives. Monitor portfolio expenditures, performance metrics, and resource utilization to identify risks, opportunities, and optimization strategies.

Partner with Finance and portfolio leaders to support budgeting, forecasting, reporting, and performance reviews. Lead and develop teams responsible for governance, business enablement, and portfolio support functions. Foster a culture of accountability, continuous improvement, collaboration, and service excellence.

Build organizational capability through coaching, succession planning, talent development, and knowledge sharing.

University

Degree in business administration, real estate, facilities management, public administration, Engineering or a related field or a combination of equivalent education training and experience. Advanced training or certification in governance, process improvement, project management, or business analysis (e.g., In‑depth knowledge of governance frameworks, policy development, and enterprise operating models. Solid understanding of real estate, fleet, and/or asset management environments in large, complex organizations.

Knowledge of performance management systems, KPI development, and service measurement frameworks. Knowledge of process design, workflow optimization, and business transformation methodologies. Familiarity with regulatory, compliance,



and audit requirements in a corporate or regulated environment.

Knowledge of financial and strategic planning concepts, including investment analysis and resource allocation principles. Minimum of 6 years of experience in governance, business enablement, process management, asset management, or organizational transformation roles.

Experience working across multiple functions and influencing senior stakeholders in a matrix or enterprise environment.

Experience leading or contributing to business transformation, process improvement, or systems implementation initiatives.

Experience in real estate, facilities, fleet, or other asset‑intensive environments Strong strategic leadership and ability to establish governance frameworks, standards, and performance management systems across multiple portfolios. Advanced influencing and stakeholder engagement skills, with the ability to align diverse business areas and senior leaders. Strong risk management and decision‑making skills, with ability to assess enterprise‑level impacts and recommend mitigation strategies.

Change leadership skills, with the ability to drive standardization, process improvement, and organizational alignment across functions. Strong communication skills, including preparation of executive‑level reporting, briefing materials, and strategic recommendations. This position is a hybrid position with a minimum – 3 days per week on site.

Standard office environment with exposure to computer glare and keyboarding. All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

📌 Manager, Business Enablement - Real Estate, Fleet & Records Management (Canada)
🏢 NAV Canada
📍 Canada