Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible work arrangements and a hybrid work model Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long‑term security for our employees beyond their careers. We are one of the few companies offering the chance to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.

Communications

Manager, Claims As Communications Manager, Claims, you will help shape how our Claims organization communicates, connects and moves forward. You’ll bring a strategic lens to complex business priorities, partnering closely with executives and leaders to translate organizational objectives into clear, focused communication strategies and plans. This role is ideal for a curious, creative and commercially minded communications professional who can move comfortably between strategy and execution.

You’ll influence senior stakeholders, ask thoughtful questions, identify opportunities to improve how we communicate, and help build a high‑performing communications team. Lead,



coach and develop team members in line with their individual development goals while building capabilities across the team. Translate communications strategies into focused, actionable plans and consistently deliver against those plans.

Align

Claims communication strategies with business objectives, identifying new and evolving ways communications can help achieve organizational goals. Build and maintain measurement and feedback loops that provide insight, demonstrate impact and continuously inform communication strategies. Provide strategic oversight and quality direction for the writing, editing and distribution of communications content.

Partner with executives and senior leaders to provide sound communications counsel, strengthen leadership communications and support key business priorities. Build strong relationships across Claims and the broader organization to align stakeholders and influence outcomes. Navigate ambiguity, manage competing priorities and adapt communication approaches as business needs evolve.

Champion continuous improvement, innovation and inclusive communication practices. A minimum of eight years of progressive experience in communications, marketing or a related field. Demonstrated experience developing and executing strategic communications plans in a complex organization.

Proven ability to work effectively with executives and senior stakeholders. Strong relationship‑building, influencing and collaboration skills. Excellent writing, editing and content‑development expertise.

A curious and creative mindset, with a commitment to finding better ways to communicate and engage audiences.



A commitment to continuous improvement and building an inclusive, high‑performing team. For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English‑speaking colleagues across the country.

No work experience in Canada required, but must have authorization to work in Canada. Be a trusted strategic communications partner to Claims leaders and executives. Help connect communication priorities to broader business and organizational objectives.

Strengthen the team’s capabilities and foster a culture of collaboration, inclusion and high performance. Deliver clear, purposeful communications that support employees, leaders and business outcomes. Use data, feedback and insights to continuously improve the impact of communications.

If you’re a strategic communications leader who enjoys working with senior leaders, solving complex problems and turning ideas into meaningful action, we’d love to hear from you. #Equal Opportunity & Diversity Statement At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer‑specific closed work permits. #

📌 Manager, Communications (Toronto)
🏢 Intact Financial
📍 Toronto