Do you have a strong understanding of disability management and a passion for delivering high-quality medical services that support organizational goals and client outcomes? As Manager, Medical Services , you will provide leadership and strategic direction for the delivery of medical advisory services, ensuring practices and programs align with organizational objectives and the evolving needs of clients and stakeholders. In this role, you'll oversee physician advisory practice related to disability management, emerging medical issues, and the ongoing development of services that support Claims and Rehabilitation Services in achieving strategic and operational priorities.

Reporting within Clinical Services, you will lead and support a team of Medical Advisors and physician consultants, fostering a collaborative, high-performing environment focused on service excellence. You will be responsible for the effective and efficient delivery of medical advisory services to injured workers, employers, and other stakeholders, while ensuring alignment with WorkSafeBC's values and strategic plan. You’ll support teams that help people injured at work recover and maintain quality of life.

We serve the workers and employers across B.This role combines time in our offices with flexibility for remote work. This position is based in our Kelowna office; however, alternative office locations may be considered for the successful candidate.

We offer a flexible Monday to Friday work week with either a full-time schedule (37.5 hours per week) or a part-time schedule (minimum 22.5 hours per week).

Manage Medical





Advisors and physician consultants to achieve quality and timeliness standards and related customer service objectives Work collaboratively with a team of Medical Services Managers to assess, monitor, and anticipate resource needs while developing, implementing, and overseeing key department initiatives and goals in cooperation with medical and non-medical divisional and departmental team members Implement processes and structures to engage Medical Services staff, divisional and departmental staff, and the external health care community in a continuous quality improvement process of service delivery Lead some departmental projects and initiatives Cultivate and maintain a collaborative working relationship with community physicians, regulatory bodies, Ministry of Health, teaching institutions, and all internal divisions Provide the Chief Medical Officer, the Chief Mental Health Officer, and the Executive Leadership Team with leadership and subject matter expert advice in relation to qualified and strategic matters such as emerging issues and community healthcare practice changes that affect WorkSafeBC Manage financial resources within your departmental budget and monitor financial reporting Travel as required to meet operational and management needs Lead by example, resolve conflict,



and accept responsibility for your actions and actions of those you guide, creating an environment that motivates, promotes trust, and encourages and supports your team, enabling them to fully contribute and reach their potential Achieve positive outcomes despite stressors - demonstrating a high level of personal resiliency, applying strong organizational and time management skills A medical degree and registration in good standing with the College of Physicians and Surgeons of BC Sound knowledge of general occupational medicine Management/administrative experience in a complex health care environment is an asset Consent to a criminal record check and meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work.

Our positions offer diversity and opportunities for professional growth. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. Defined benefit pension plan that provides you with a lifetime monthly pension when you retire Four weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account

📌 Manager, Community Services (full Time) (Kelowna)
🏢 WorkSafeBC
📍 Kelowna