Manager Health &

• Total Rewards Department Corporate and Financial Services Job Type Permanent Full Time Replacement/New Position Replacement for Existing Vacancy The Manager, Health &

• Total Rewards provides strategic leadership for the City of Richmond Hill’s Total Rewards, Disability Management, and Health &

• Safety compliance programs. Reporting to the Director, People &

• Culture, this role leads the design, delivery, and continuous improvement of compensation, benefits, pension, disability management, retirement, recognition, and health and safety programs that support organizational performance, employee well-being, and legislative compliance. As a key member of the People &

• Culture leadership team, the Manager develops organizational strategies, advises senior leaders, leads a multidisciplinary team, and ensures programs remain competitive, sustainable, equitable, and aligned with corporate objectives. Lead the development, implementation, and evaluation of Total Rewards and Disability Management strategies aligned with corporate priorities, collective agreements, and legislative requirements. Provide expert advice to senior leaders on compensation, benefits, pension, disability management, health and safety compliance, and organizational risk. Develop and maintain policies, governance frameworks, and program standards that promote compliance, consistency, and operational excellence. Lead, mentor, and develop a multidisciplinary team, fostering accountability, collaboration, innovation, and continuous improvement. Establish clear priorities, performance objectives, and succession planning initiatives to strengthen organizational capability. Build strong relationships across departments and serve as a trusted advisor to leaders and stakeholders. Oversee compensation, benefits, pension, retirement, and recognition programs. Ensure pension and benefits programs comply with legislative and organizational requirements while supporting attraction, retention,



and employee engagement objectives.

Disability

Management and Health & Safety Lead the City’s disability management framework, including WSIB, sick leave, LTD, return-to-work, and accommodation programs. Provide leadership on complex disability, accommodation, human rights, grievance, and arbitration matters. Ensure consistent, proactive case management practices that balance employee support, operational requirements, and risk mitigation.

Partner with Corporate Health and Safety to support compliance, prevention, and workplace well-being initiatives. Lead relationships with benefit providers, consultants, disability carriers, pension administrators, and external stakeholders. Monitor contracts, service levels, and vendor performance to ensure value, compliance, and service excellence.

Analytics and Continuous Improvement Leverage workforce and program data to inform strategic decision-making and identify trends, risks, and opportunities. Lead process improvement initiatives that enhance service delivery, employee experience, and operational effectiveness. Ensure compliance with legislation, collective agreements, corporate governance requirements, and best practices.

Certificate in Return to Work / Disability Management ~ 7+ years progressive experience in Total Rewards, disability management, or related HR disciplines. ~ Experience in a unionized public sector environment is preferred. Strong strategic thinking and decision-making skills with the ability to influence senior leaders. Sound judgment and professionalism when managing sensitive and high-risk employee matters.

Technical Expertise

Advanced knowledge of compensation, benefits, pension administration, disability management, WSIB, LTD, and accommodation programs. Solid understanding of employment legislation, human rights obligations, occupational health and safety requirements, and collective agreement interpretation. Proficiency with HRIS systems and advanced Excel reporting and analysis tools. Demonstrates personal leadership

📌 Manager Health & Total Rewards Job Details | Richmond Hill
🏢 City of Richmond Hill
📍 Richmond Hill