Individual Insurance and Wealth Management Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. The best part is that you will work with people that care passionately about you, our clients and our communities. The Manager, New Business Administration manages the unit operations and budget and provides leadership and guidance to staff.

The role provides expertise and advice on new policies related to a wide variety of products and is key in ensuring the new business lifecycle is efficient and aligned with industry standards. Participates in the development and implementation of best practices Recommends enhancement to systems to improve productivity and quality of work Facilitates employee development through orienting new employees, assessing and addressing training needs, enhancing development to build bench strength for the unit, and coaching on career management Manages performance through the ELEVATE program, including the planning, assessing, and review phases and ensuring understanding of job and performance expectations, taking steps to remove barriers to success, facilitating empowerment, encouraging accountability and providing appropriate rewards and recognition Participates in planning activities such as providing input into strategic plans, developing unit plans, identifying priorities and scope of activities for unit operations, designing/modifying work structures to meet business needs, and researching and planning high-level operational efficiencies Ensures appropriate policies, procedures, standards, and guidelines are in place for area of responsibility,



and monitors compliance with corporate policies Monitors workflow, allocating resources and auditing completion and quality, identifying and implementing opportunities for process efficiencies (i.e. continuous improvement) and filling in for staff on unit tasks, when necessary You have completion of post-secondary education with 5-7 years of progressively responsible experience in organizational effectiveness and management within the client service environment/insurance industry You have knowledge and credibility in administrative processing and best practices You have experience in leading a team and managing their day-to-day activities You have a proven track record of supervising, leading, coaching, and developing a team of service focused employees You foster innovation and continuous improvement with a focus on client experience. You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.

Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs. Paid volunteer days to give back to your community. In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education. Employees may also have the prospect to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics. #

📌 Manager, New Business Administration (Regina)
🏢 The Co-operators Group
📍 Regina