03 Oct
|
sunpeaksgrand
|
Sun Peaks
03 Oct
sunpeaksgrand
Sun Peaks
Mantles Restaurant & Lounge, situated in Sun Peaks Grand's lower lobby, seeks a Food & Beverage Supervisor to enhance guest experiences and maintain a positive workplace culture.
Responsibilities include overseeing daily operations, collaborating with the culinary team, and ensuring exceptional guest service. The ideal candidate is a passionate, communicative enthusiast who loves food, drinks, and the mountains. In addition to competitive benefits and a supportive work culture, Sun Peaks Grand offers free skiing, snowboarding, golfing, biking, and hiking access.
Compensation Information: $22.35 per hour
Physical Requirement: Medium; work activities involve handling loads up to 20kg; both in an indoor & outdoor environment.
This job position requires physical presence at the designated location.
The perks and benefits you’ll get to enjoy:
- Winter/Summer Season Lift, Trail and Golf passes (varies by position)
- Access to our Employee and Family Assistance Program
- Dining discounts within our hotel & Resort-owned outlets
- Retail discounts in our Resort-owned outlets
- Friends and family rates at the Sun Peaks Grand Hotel
- Reciprocal programs with partnering ski areas & hotels
Skills you bring with you:
- 1-2 Years supervisory experience
- Serving it Right Certification
- Micros POS system experience
- Excellent food and wine knowledge
- Ability to work as a team as well as independently
- Robust attention to detail
- Ability to motivate and support a team in a fast-paced environment, creating an innovative culture
- Passion for guest service and the proven ability for consistently anticipating guest needs
- Excellent organization and time management skills with the ability to multi-task
Primary Responsibilities:
Service/Operations:
- Oversees the food & beverage operations and ensures established SPG Standards of Service are executed in a professional and consistent manner:
- Supervises food orders, and ensures delivery of food & drinks and guest bills are brought in a timely manner
- Ensures all checklists, requisitions and proper opening and closing duties are completed
- Ensures Health & Safety Regulations are adhered to at all times
- Assists in any F&B; Department Outlet as business volumes dictate
- Takes sections and waits on tables as needed, based on business volumes
- Takes note of opportunities to improve processes and remove barriers that weaken guest experience
Guest Experience:
- Champions guest resolution using established SPG Standards of Service
- Interacts with guests throughout the duration of their dining experience with a focus on delivering an elevated experience
- Drives customer loyalty by building individual connections with guests
- Acts as an ambassador of the Hotel & Sun Peaks with the ability to promote internal and external events
- Solicits feedback from guests and provides ongoing suggested improvements to the F&B; Managers
Team Commitment & Collaboration:
- Assists the F&B; Managers in training Bartenders, Servers, and Host/Food Runners on F&B; operations
- Supervises the F&B; team, finding coaching opportunities throughout each day ensuring continued growth and development for all team members; documenting appropriately
- Provides the F&B; Managers timely feedback regarding Bartenders, Servers, and Host/Food Runners and opportunities for growth or performance management needs
- Advises the F&B; Managers of team member advancement readiness when aptitude & engagement presents in entry level positions
📌 Mantles F&B Supervisor - Winter 2026/27 (Sun Peaks)
🏢 sunpeaksgrand
📍 Sun Peaks