03 Oct
|
Tuor Networks
|
Toronto
03 Oct
Tuor Networks
Toronto
Build your career with a Canadian managed IT provider that values learning, accountability, and meaningful client outcomes. We invest in our people through career development, supportive leadership, and an environment designed for long-term growth. Health and Wellness Health and dental coverage, because taking care of your team starts with taking care of their health.
Professional Development
We help you get the certs you're working toward, not just the ones you already have. Many of our senior team started in entry level roles. We promote from the inside first.
Work Life Balance
Flexible hours and no expectation that you're reachable at 9pm on a Tuesday. RRSP matching plus compensation tied to real client outcomes, not just quotas. Small enough that leadership knows your name.
Big enough that you're never on your own. Careers at Tuor Open Roles We are always looking for people who care about clients, quality delivery, and continuous improvement. IT Service Manager Managed IT· Toronto, ON Lead, develop, and grow the service team, including hiring and performance reviews Oversee service delivery and the QC/QA process across the department Own monthly service and KPI reporting and act as the client escalation point Manage department vendors, spend, and cross-team training, including company-wide ConnectWise Knowledge Base MSP / IT Service Delivery Team Leadership ITIL 4 ConnectWise PSA (preferred) A skills assessment via Criteria Corp is part of the application process.
Start your IT career providing first-line support to clients while developing fundamental technical skills in a supportive environment.
Strong customer service and communication skills Basic understanding of Windows and Office 365 Problem-solving mindset and attention to detail Willingness to learn and grow in technology Target Certifications CompTIA A+ Microsoft 365 ITIL Foundation A skills assessment via Criteria Corp is part of the application process. Provide in office technical support across Canada, installing, configuring, and maintaining IT infrastructure for our diverse client base. 1+ years technical support experience Hardware troubleshooting and repair skills Valid driver's license and willingness to travel Professional client interaction abilities Target Certifications A skills assessment via Criteria Corp is part of the application process.
Manage and maintain server infrastructure, Active Directory, and cloud services while supporting our clients' complex IT environments. 2+ years server administration experience Windows Server and Active Directory knowledge Microsoft 365 and Azure experience Understanding of networking fundamentals Target Certifications A skills assessment via Criteria Corp is part of the application process. Design, implement, and optimize network infrastructure solutions for enterprise clients, including security and performance monitoring. 3+ years networking experience Cisco routing and switching expertise Network security and firewall management VPN and WAN optimization knowledge Target Certifications A skills assessment via Criteria Corp is part of the application process. Lead complex infrastructure projects, mentor junior staff, and design enterprise-level solutions for our most strategic clients.
5+ years enterprise systems experience Advanced Microsoft Azure and cloud architecture Project leadership and mentoring abilities Cybersecurity and compliance expertise Target Certifications Azure Solutions Architect CISSP CrowdStrike Certified VMware VCP A skills assessment via Criteria Corp is part of the application process.
Drives client relationships and business growth through strategic account management and new client acquisition. Primary client relationship manager and escalation point for new and assigned accounts Manages complete sales cycle from lead generation through proposal creation and closing Ensures maximum client adoption and awareness of all Tuor products and services Delivers regular client engagements including QBRs, ABRs and monthly sales reporting Knowledge Base Cybersecurity MSP Sales IT Sales 3+ years DCS/DEC (preferred) A skills assessment via Criteria Corp is part of the application process. Lead our team in developing and executing strategic campaigns while managing performance, budgets, and cross-functional collaboration to drive brand growth and measurable results.
Lead marketing strategy, campaign execution, and performance reporting while managing vendor relationships Oversee brand positioning, digital presence and content development across all marketing channels Collaborate with Sales and Operations teams on lead generation, pipeline optimization, and revenue planning Manage marketing budgets, MDF programs, and coordinate client events, webinars, and industry networking Knowledge Base Digital Marketing SEO & Content Marketing 3+ years B2B/MSP Experience (preferred) A skills assessment via Criteria Corp is part of the application process. We're always looking for good people. Submit a general application and we'll reach out when something fits.
📌 Marketing Manager (Toronto)
🏢 Tuor Networks
📍 Toronto