Department Manager 5-hour shifts, 5 days per weekand will vary based on restaurant operations. Shifts may include early mornings, days, afternoons, evenings, overnights, weekdays, and weekends, with varying days off. Flexibility across all shifts is essential for this leadership position.

Inc.is an independently owned and operated McDonald’s franchise located in Greater Victoria. We are currently seeking aDepartment Managerto join our restaurant leadership team. This is a permanent, full-time leadership positionresponsible for leading an assigned department while supporting the overall success of the restaurant.

Our Department

Managers play an active role in restaurant operations. Approximately75–80% of the role is focused on on-floor shift management and area supervision, with approximately20–25% dedicated to administrative and department responsibilities. In addition to the responsibilities of a Shift Supervisor, the Department Manager provides business leadership for an assigned department and contributes to achieving restaurant targets related tosales, profitability, people, operations, and guest experience.

You will lead by example, communicate business priorities to the team, and ensure employees receive the training, coaching, and support they need to be successful. Depending on restaurant needs and experience, Department Managers may lead areas such asPeople, Guest Experience, Kitchen Operations, Facilities, or Beverage.



Lead daily shifts and maintain accountability to McDonald’s operating standards Identify operational gaps during shifts and take appropriate action to improve performance Lead an assigned restaurant department and monitor progress against department goals and objectives Complete weekly department walk-throughs to assess performance, identify opportunities, and develop action plans Track and report department performance using department scorecards Train, coach, motivate, and develop employees to improve individual and restaurant performance Maintain McDonald’s food safety, cleanliness, and operational standards Support another department when required and work closely with the General Manager and restaurant leadership team Secondary (high) school graduation certificate preferred ~ Several years of recent experience in food preparation or food service, preferably within the last 3–5 years ~2+ years of recent restaurant or food-service management experiencein a quick-service or high-volume environment ~ McDonald’s management experience is considered an asset ~ Valid First Aid and Food Safety certifications are preferred; Strong leadership, coaching, decision-making, and problem-solving skills ~ Organized, flexible, reliable, and accountable ~ Ability to work effectively in a fast-paced, high-volume restaurant environment Technical Skills Proficiency in Microsoft Office, including Word, Excel, PowerPoint,



and Outlook Familiarity with MS Windows and MS Access Experience with accounting or business reporting software Comfortable reviewing operational and financial performance reports Approximately 8.5-hour shifts, 5 days per week Combination of on-floor leadership and administrative responsibilities Approximately 75–80% on-floor shift management and area supervision Approximately 20–25% administrative and department management duties Exposure to kitchen equipment and cleaning products Fast-paced, high-volume restaurant environment Schedule may include early mornings, days, afternoons, evenings, overnights, weekends, and holidays based on operational needs Working with us means having the opportunity to earn and learn while building your leadership experience in a secure, respectful, and inclusive workplace. ~ 3 weeks of vacation annually ~ Access to optional Health and Dental Insurance through Group Insurance Plan ~ Performance reviews completed bi-annually, with compensation reviewed annually based on performance ~ Eligibility to participate in a variable bonus program, where applicable ~ Employee food discounts, incentives, and recognition programs ~ Ongoing training and leadership development ~ In 1954, Ray Kroc discovered a small burger restaurant in California and wrote the first page of McDonald’s history. and we’ve been growing with our communities ever since.

Today, McDonald's Canada is proud to be one of the world’s leading foodservice retailers, offering employment opportunities in both corporate-owned restaurants and independently owned franchises.

📌 McDonalds Department Manager (Victoria)
🏢 McDonald's Canada
📍 Victoria