Compensation: CAD 23.14 - CAD 28.92 - hourly UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Union: CUPE Clerical bargaining unit New or Replacement Position: Replacement Site: 67 College Street Department: Medical Imaging Reports to: Supervisor, Administrative Services Wage Range: $23.14 - $28.92 per hour Shifts: Status: Casual This position is a newly-unionized CUPE Clerical (TGH) position, and the Collective Agreement has not yet been negotiated or ratified. As a valued member of Team JDMI, you will play a key role in supporting JDMI clinical operations as the appointment scheduler plays a pivotal role insupporting scheduling and coordination of appointments across different modalities. The scheduling support model includes reviewing imaging requests, placing orders, reviewing protocols and following safety guidelines to schedule appointments accurately and safely with patients.





Complete a series of complex clerical services received from multiple sources including imaging order entry, scheduling/rescheduling/cancelling imaging appointments, communication of preparation and coordinating appointment resources Process, document and support the scheduling of imaging studies and/or procedures electronically/manually; performs data entry responsibilities Provide routine and some complicated imaging examination preparation and imaging appointment information to the patient, referring clinic or other health care teams Exercise some judgment or decision-making in the provision of complex clerical services including scheduling of imaging appointments Provide clerical support and cross functional responsibilities to JDMI Leadership and Imaging teams as required Answering phone queue models and provide customer service support to imaging patients and referring programs 2 years related experience in a customer service setting ~ Experience working with computer/word processing and database software ~ Excellent telephone, interpersonal and customer service skills including excellent verbal and written skills ~ Close access to the TCC and UHN shuttle service Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) All applications must be submitted before the posting close date.

At University Health

Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Requests for accommodation can be made at any stage of the recruitment process.

📌 Medical Office Appointment Scheduler-Full Time (Toronto)
🏢 SmartRecruiters
📍 Toronto