Job Overview

We are seeking a reliable skilled and organized Medical Receptionist to join our private multidisciplinary integrative healthcare team. Our clinic is at its heart a chiropractic clinic and in 2023 we have added the addition of a private nurse practitioner to our team of healthcare professionals.

Since then our medical practice has grown and its time to diversify and hire our own receptionist who can deal solely with the demands of our medical practice. We are seeking someone who can take this position and evolve and grow our practice within our space and create clinical efficiencies to improve our nurse practitioners clinical life and back end administration.

The ideal candidate will be responsible for managing front desk operations, coordinating patient appointments, and ensuring a smooth flow of administrative tasks within a busy medical and chiropractic office. This role requires excellent communication skills, familiarity with electronic medical records, and the ability to handle multiple responsibilities efficiently. Prior experience with medical office software is highly valued to provide exceptional patient service and support clinical staff.

Duties

- Greet patients and visitors warmly, creating a welcoming environment
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages




- Verify patient information and update electronic medical records using systems such as Jane App
- Collect and process patient payments (which is all private as we do not bill OHIP), insurance information, and co-pays accurately
- Schedule, confirm, and reschedule patient appointments in accordance with provider availability
- Maintain organized front desk operations, including filing, data entry, and document management
- Assist with administrative tasks such as faxing, scanning, and preparing paperwork for clinical staff such as referrals and other patient care tasks
- Ensure compliance with privacy regulations and maintain confidentiality of patient information

Experience

- Prior experience as a Dental Receptionist or Medical Office Receptionist is preferred
- Familiarity with electronic health record systems such as Jane App is highly desirable
- Strong knowledge of medical terminology and office procedures
- Proven experience managing multi-line phone systems in a fast-paced environment
- Office experience in a healthcare setting is advantageous
- Excellent organizational skills with the ability to multitask efficiently in a busy front desk environment
- Previous administrative experience in medical or dental offices will be considered an asset

Job Types: Full-time, Permanent Pay: $18.03-$22.00 per hour

Benefits

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Medical Receptionist/Administrator (Peterborough)
🏢 Kawartha Family Chiropractic
📍 Peterborough