Overview

We are seeking a dedicated and detail-oriented Medical Secretary/Receptionist to join our healthcare team. The ideal candidate will possess strong administrative skills, a professional demeanor, and the ability to manage front desk operations efficiently. This role is vital in ensuring smooth patient flow, accurate record-keeping, and excellent communication between patients and medical staff.

Candidates with prior experience in medical office environments will find this position rewarding and integral to delivering quality patient care.

Duties

- Greet patients warmly and professionally, ensuring a positive first impression of the practice.
- Manage multi-line phone systems to handle appointment scheduling, patient inquiries, and referral calls effectively.
- Maintain accurate electronic medical records using PS Suites ensuring confidentiality and compliance with privacy regulations.
- Schedule appointments, confirm patient visits, and coordinate follow-up care as directed by healthcare providers.
- Handle correspondence, faxing, scanning documents, and other administrative tasks to keep the front desk organized and effective.

Qualifications





- Proven experience as a medical receptionist within a family practice or similar setting.
- Proficiency in electronic health records systems; PSS preferred.
- Strong knowledge of medical terminology to accurately interpret clinical notes and documentation.
- Excellent communication skills with the ability to interact professionally with patients and team members.
- Demonstrated office experience with multi-line phone systems, appointment scheduling, and administrative support.
- Familiarity with family practice procedures and office workflows is preferred.
- Ability to multitask efficiently in a veryfast-paced environment while maintaining attention to detail.

Join our team to provide exceptional administrative support that enhances patient experiences and supports outstanding healthcare delivery!

This position is not suitable for new graduates or students.

Pay: $19.00-$23.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Medical Secretary/Receptionist (Windsor)
🏢 Day and Tsui Medicine Professional
📍 Windsor