The Humberview Group is looking for an experienced Service Advisor to add to one of our teams in Mississauga.

Our Service

Advisors are one of the first points of contact with customers who bring their vehicles in for service. As a Service Advisor , you will serve as one of the primary points of contact for customers visiting our Service Department. You will play a critical role in ensuring every customer receives knowledgeable guidance, transparent communication, and a seamless service experience from check-in to vehicle pickup.

This role requires someone who can confidently recommend necessary repairs and maintenance, manage workflow efficiently, and identify opportunities to enhance customer satisfaction while supporting department performance. If you excel at relationship-building, problem-solving, and delivering top-tier customer service, we want to hear from you.

Compensation: $50,000 to $100,000 a year.

Why Join The Humberview

Group?

Career

Growth – Advancement opportunities across 20 stores and 18 brands. Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.

Comprehensive

Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP). Training & Mentorship – Learn from experienced leaders who support your growth.

Exclusive

Perks – Team member pricing on vehicles, service, parts, and accessories.

Lifestyle

Benefits – Discounts on brands and gym memberships.

Great Team

Culture – Social events, BBQs, and team outings. Work-Life Balance – No Sundays or holidays, plus long summer weekends.

The Humberview

Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026. With over 60 years of success, our people and customer relationships continue to drive our growth. What You'll Do Greet customers upon arrival and conduct detailed vehicle walk-arounds to assess service needs and document concerns.





Provide professional recommendations on required repairs, maintenance, and preventative services based on vehicle condition and manufacturer guidelines. Manage repair estimate timelines, shop loading, and service scheduling to maximize efficiency and customer satisfaction. Schedule and coordinate service appointments while ensuring effective workflow within the Service Department.

Advise customers on the care of their cars and the value of maintaining their vehicles. Address customer inquiries, concerns, and service-related questions with professionalism and care. Monitor the progress of repair orders throughout the day and provide timely updates to customers.

Handle telephone inquiries regarding work in process and appointments and return phone messages promptly. Additional duties as assigned. What We're Looking For A great attitude!

Previous Service

Advisor experience. Understanding of CDK would be considered an asset. Strong technical/mechanical knowledge is required. A valid G driver’s license and clean drivers’ abstract. Strong organizational skills. Strong attention to detail. Friendly and a trustworthy individual. A desire to achieve the very best in customer service and teamwork. Excellent listening skills. Problem solver.

Join Our Team At The Humberview

Group, we believe outstanding people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success. Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.

The Humberview

Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future.

The Humberview

Group does not provide sponsorship for work permits or immigration support.

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