Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.

Retail

As an exempt leadership role, Store Managers are expected to maintain a flexible schedule that supports the needs of the business. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs.All employees receive pay that meets or exceeds the applicable minimum wage requirements. ___ Customer service. Drive store sales & promotions.

Build customer satisfaction & loyalty creating results for teammates, customers and the company Track and meet payroll, budgets and store goals. Manage, schedule and assign staff according to their skill level. Attend paid training to stay up-to-date with new developments in the automotive service industry.

Follow up with customers to obtain feedback and ensure they are satisfied with received.

High School

Diploma or equivalent. Demonstrated success in retail sales management. Problem solving skills as it relates to customer complaints. Aptitude to manage inventory, order scheduling,



and merchandising displays.

Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty. Exceptional teammate and customer communication skills. Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.

OUR CREW KNOWS ADVANTAGES ~ Medical, Dental and Vision – Starting day 1 for all our teammates ~ Paid vacation and holidays ~ On-the-job training and company-funded ASE certifications ~ Flexible work schedule ~On demand pay (daily pay) program available No matter where you’re at in your career, we’ve got the resources to help you level up.

Community Involvement: We pride ourselves on working with our local communities and giving back where we can. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.

Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; The opportunity to develop and grow, through training and regular mentorship.

Corporate Social

Responsibility activities. Agility and work/life effectiveness and your long-term well-being. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Temporary work authorization or the need for sponsorship may disqualify you from employment. #

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