Store ManagerApply: Cambridge-18 Pinebush Rd Unit 1: Full time: Posted Today: This includes leading and managing a team; holding the team accountable to deliver a excellent customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI’s to ensure proper execution by your team within budget.

Major

Activities Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results* Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s* Lead the execution of our customer brand promises.

Implement and lead the shrink and safety programs to deliver goals Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.

Staff the store with qualified Team Members: lead the performance management process, and if necessary,



disciplinary process; projects a positive image and serves as a role model for others Serve as Manager on Duty (MOD)* Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and productionOther duties as assignedMinimum Type of experience the job requires 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.

2+ years of experience directly supervising a diverse team, including performance management and talent development.Physical Requirements Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching and stretching* Some lifting of heavy items and accessing high shelves by ladder or similar equipment* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environment* Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in Canada must satisfy federal, provincial, and local legal requirements of the job.This posting is for an existing vacancy and the employer is actively recruiting to fill this position.**

📌 Medical Storekeeper (Waterloo)
🏢 The Michael's Companies
📍 Waterloo