Lead the Personal Care Specialist team at Cencora in Montreal, ensuring effective operations and team support in this full-time contract role. Empower healthcare delivery today! As a Personal Care Specialist Team Lead, you will support the operations under a District Manager’s guidance, with a focus on optimizing team performance and resolving operational escalations.

Your extensive experience of at least three years in relevant roles will be pivotal in driving both engagement and efficiency within the team. Key Responsibilities:

- Manage team availability and task distribution
- Resolve escalations and support operational initiatives
- Monitor KPIs and oversee performance development
- Coordinate auditing responsibilities for compliance
- Foster an engaging team workplace through best practices

Requirements:

- Minimum of 3 years in relevant patient support roles
- Respected expertise within the Personal Care Specialist function
- Strong critical thinking and customer focus
- Proven ability to collaborate with multiple teams
- Background in healthcare customer service is an asset

Bring your expertise in patient care to Cencora’s innovative team and enhance lives together!

📌 Montreal Contract Team Lead in Personal Care
🏢 Innomar Strategies
📍 Montreal