Step into a key leadership role at Sun Life as the Disability Payment Operations Leader in Montreal. Focus on team performance and continuous improvement to enhance client service. In this full time position, you'll lead a dynamic team dedicated to achieving operational excellence in disability payments.

Your responsibilities will include overseeing KPIs related to CPP/QPP, offering technical guidance on applications, and fostering a culture of improvement and accountability. Collaborate closely with direct reports to ensure alignment with Group Disability objectives. Key Responsibilities:

- Manage daily operations and team performance metrics
- Provide direction and monitor workflows effectively
- Collaborate with internal partners to enhance service delivery
- Engage directly with team members to support their growth
- Spearhead process improvement initiatives Requirements:
- 3-5 years of experience in operations leadership
- Demonstrated ability to lead through change
- Bilingual in French and English
- Strong analytical and problem-solving skills
- Proficient in Microsoft Office Suite Advance your career while making a lasting impact on Canadians’ health at Sun Life.

📌 Montreal Disability Payment Operations Leader
🏢 Sun Life Financial
📍 Montreal