Career Opportunities: Full Time Member Services Counsellor (St. Requisition ID 8524-Posted 09/10/2026- Insurance St Annes - Insurance Sales & Service (MB)- ST ANNES - Retail - CAA Club Group - Entry-Level -0 - 10%- Full Time - Job Location (country) (1) - Job Location (region) (1) At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members.

Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive perks that include a defined contribution plan, personal spending account, and so much more. Receives, counsels, and processes inquiries from clients regarding memberships, membership benefits, travel routings, hotel reservations, travel health insurance and information on all CAA products, services, and benefits.





Deliver excellent customer service while gaining hands-on experience and knowledge in Insurance. Utilizes the CAA methodologies to identify and sell relevant products and services to members and customers. Counsel’s members regarding route selection, points of interest, construction areas, road conditions, mileage, driving times, toll information, and other relevant travel information available.

Utilizes relevant CAA partner websites to counsel and process various product transactions Verifies key information with clients and makes appropriate data entries in the SAP system in order to complete and fulfill all transactions following established procedures. Completes all monetary transactions, accounting procedures and inventory control procedures according to established procedures. Post-Secondary education in Insurance preferred.

Working knowledge of Microsoft Windows and Microsoft Office applications. Demonstrated knowledge of maps, routings, points of interest and symbols, geography, destinations and appropriate reference materials. Please note that we may use AI tools to help us through the recruitment process.

We are an equal opportunity employer and are committed to providing employment accommodationin accordance withall applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.

📌 MSC Insurance Broker Support (Winnipeg)
🏢 CAA Club Group
📍 Winnipeg