Senior QA Tester - Netcracker BSS

Location Preference: Ottawa (1-2 days from office), else remote.

Experience: 6-8 Years

Role Summary

Seeking a highly skilled QA Tester with hands-on experience in Netcracker BSS applications, including CPQ, Product Catalog, Order Management, CRM, Billing, and Customer Management. The ideal candidate should possess solid telecom BSS knowledge, end-to-end testing expertise, and experience validating integrations between Netcracker platforms and digital channels.

Key Responsibilities

- Perform Functional, Integration, System, Regression, and UAT testing across Netcracker BSS applications.
- Validate end-to-end customer journeys spanning Product Catalog, CPQ, Order Capture, Order Management, CRM, Billing, and Customer Lifecycle Management.
- Test integrations between Netcracker BSS platforms and Digital Applications (Web, Mobile, Self-Service Portals), as well as middleware and API layers.
- Develop and execute test scenarios, test cases, and test data for complex business workflows.
- Conduct API, microservices, database, and interface validation testing.
- Identify, track, and manage defects through resolution.




- Collaborate with Business, Development, Architecture, and Digital teams to ensure quality delivery.

Required Skills

- 6-8 years of QA/testing experience in Telecom BSS environments.
- Strong hands-on experience with Netcracker CPQ, Product Catalog, Order Management, CRM, and Billing modules.
- Solid understanding of telecom customer, product, offer, pricing, order, and billing processes.
- Experience testing integrations between Netcracker BSS, Digital Channels, Middleware, and downstream systems.
- Strong API testing experience using Postman, Swagger, SOAP UI, or similar tools.
- Good SQL/database validation skills.
- Experience with JIRA/ALM and Agile delivery methodologies.
- Strong analytical, debugging, and stakeholder communication skills.

Preferred

- Exposure to automation testing tools such as Selenium.
- Experience with microservices, event-driven architectures, and cloud-based platforms.
- Telecom domain experience across Wireless, Wireline, or Converged services.

📌 Netcracker QA (Ottawa)
🏢 HCLTech
📍 Ottawa