03 Oct
|
Wipro Technologies
|
Calgary
03 Oct
Wipro Technologies
Calgary
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
We are seeking an experienced Network Data L3 Engineer to support and enhance enterprise network infrastructure in a 24x7 operational environment. The successful candidate will be responsible for advanced troubleshooting, major incident management, critical change execution, service improvements, and technical leadership across network operations. This role also requires close collaboration with customers, senior stakeholders, and offshore support teams.
Mandatory Technical Skills
Strong troubleshooting capabilities across enterprise and data center networks Preferred Technical Skills Gigamon Network Visibility Solutions Network Firewalls Act as the senior technical escalation point for complex network incidents and operational issues.
Lead Major
Incident (P1/P2) resolution and Root Cause Analysis (RCA). Plan and implement major network changes with minimal business impact. Provide technical leadership during critical outages and bridge calls.
Drive Service Improvement
Plans (SIP) to improve network performance, stability, security, and efficiency. Perform capacity planning, optimization, and lifecycle management activities. Maintain network standards, documentation, and knowledge repositories.
Identify and implement automation opportunities to improve service quality. Conduct knowledge-sharing and capability-building initiatives. Engage effectively with customers and Director-level stakeholders.
Present technical recommendations and service improvement opportunities in business-friendly language. 8+ years of experience in Enterprise Network Operations, Engineering, or Infrastructure Support. ~ Experience supporting large-scale enterprise network environments. ~ Strong exposure to WAN, LAN, Data Center, and Network Security technologies. ~ Proven experience handling major incidents and critical network changes. ~ Demonstrated technical leadership and operational governance experience. Customer-focused with a commitment to operational excellence. Willingness to work in a 24x7 support model, including on-call rotations, weekends, and holidays.
ITIL Foundation We are building a contemporary Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. It has always been in our DNA - as the world around us changes, so do we.
Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Wipro provides equal opportunities to all and values diversity. #
📌 Network DataEngineer (Calgary)
🏢 Wipro Technologies
📍 Calgary