Lead the monitoring of Ara and Chorus fleet health as a Network Operations Center Analyst in Montreal. This role involves 24/7 monitoring, incident response, and shift reporting for energy systems. This position is crucial for maintaining operational efficiency and requires a strong background in network operations.

You will be part of a agile team responsible for first-line alarm triage, incident management, and proactive monitoring of diverse energy platforms. Additionally, you will handle SLA tracking and collaborate daily with field service and engineering teams. Key Responsibilities:

- Monitor fleet health across various energy systems
- Execute alarm triage and remediation processes
- Document incidents accurately for audit trails
- Deliver structured shift handovers and reports
- Support post-incident reviews and root-cause analysis

Requirements:

- 5+ years in a 24/7 operations role
- Bachelor’s degree in engineering or computer science
- Experience with alarm triage and documentation
- Knowledge of IoT and connected devices
- ITIL certification preferred

Enhance your career in the energy sector with hands-on incident management and operational monitoring.

📌 Network Operations Center Analyst Montreal
🏢 Brainpower360
📍 Montreal