Night Auditor (full- & part-time) (Calgary)

Night Auditor (full- & part-time) (Calgary)

03 Oct
|
Concord Hospitality Brand
|
Calgary

03 Oct

Concord Hospitality Brand

Calgary

We are committed to fostering a culture of inclusivity, innovation, and personal growth. By joining our team, you’ll be part of a dynamic environment that values sustainability, wellness, diversity, and a passion for excellence. Element by Westin Calgary Downtown is an all-suite hotel located in Calgary’s vibrant west-end focused on the wellness of our guests and associates alike, with features like an extensive fitness center, healthy breakfast options and our explore-ready Bikes to Borrow program.

Our pet-friendly hotel offers suites with fully equipped kitchens, ideal for longer stay guests. In our lobby, you’ll find Wander Café, a relaxed and airy local hangout, while the 12th floor offers Bow & Bend, our signature restaurant and lounge featuring a scenic rooftop patio. We are seeking a reliable, professional, and service-driven Night Auditor to join our team.

Working through the overnight hours, you will play an important role in ensuring a smooth, secure, and welcoming experience for our guests while accurately completing the hotel’s daily financial and operational processes. The successful candidate is comfortable working independently, has excellent attention to detail, and takes pride in providing exceptional overnight service while representing the Element by Westin brand. Complete guest arrivals and departures efficiently while ensuring accuracy of reservations, billing, and payment processing.

Respond to overnight guest inquiries, requests, and concerns promptly and professionally. Monitor the hotel throughout the night and ensure a safe, secure, and welcoming environment for guests and associates. Complete the daily night audit process accurately and efficiently in accordance with hotel and Marriott brand standards.

Balance and reconcile daily hotel transactions, including room charges, payments, and other revenue.



Review and verify guest accounts, reservations, room rates, and billing information for accuracy. Process late-night reservations, modifications, cancellations, and room changes as required.

Answer incoming telephone calls and respond to guest requests and inquiries in a professional manner. Communicate key overnight issues, guest concerns, and operational updates to the appropriate departments and management team. Coordinate with Housekeeping, Maintenance, and other departments to address overnight guest needs and operational requirements.

Monitor access to the hotel and follow all safety, security, and emergency procedures. Assist with light administrative and operational tasks as required.

Previous Night

Audit, Front Desk, Guest Services, or customer service experience is considered an asset. Comfortable working independently and making sound decisions during overnight hours. Proficient with computers and willing to learn hotel management and point-of-sale systems.

Ability to remain alert, organized, and attentive throughout an overnight shift. Flexible availability, including overnight shifts, weekends, and holidays. Clean drivers abstract to support Valet operations overnight is preferred Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package.

We offer training and development as well as career advancement opportunities. Working for Concord Hospitality Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist. Quality, Integrity, Community, Profitability and FUN!

📌 Night Auditor (full- & part-time) (Calgary)
🏢 Concord Hospitality Brand
📍 Calgary

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