The Hotel Night Manager will be a team leader who is self-motivated and is able to oversee the busy operations of the hotel, bar and restaurant. The candidate will have the ability to plan, organize, direct, control and evaluate the operations of the hotel, bar and restaurant.

The Hotel

Night manager will be required to maintain a flexible schedule and be available to work shift work, including weekends and holidays.

Key Responsibilities: Ensure quality customer service and answer customer inquiries

Resolve customer concerns

Ensure operations standards and practices are followed

Understand, follow and enforce company policies and procedures

Control inventory and monitor revenues

Supervise, direct and provide support to staff

Train and coach new staff on work procedures

Provide feedback, set goals and evaluate performances Set staff work schedules and monitor staff performance

Ensure health and safety regulations are followed

Participate in monthly management and Joint Health & Safety meetings





Ensure compliance with licensing laws, health & safety and other government and industry regulations Required Skills and Abilities: High School Diploma and experience in the hospitality industry is required

Previous experience in a lead role is required

Strong aptitude for learning and adapting to new technologies and methodologies

Ability to effectively communicate both verbally and in writing

Strong computer skills in relation to Microsoft Office, SharePoint, and Yardi experience an asset

Solid problem-solving, multi-tasking and decision-making skills

Must maintain a flexible work schedule and be able to work shift work, including weekends and holidays

Security clearance required upon offer of employment

Possess sensational customer service philosophy

Highly organized, results-oriented and ability to work in a multi-functional team environment

📌 Night Manager (Bonnyville)
🏢 WESTCORP PROPERTY MANAGEMENT
📍 Bonnyville