Ministry of Children, Community and Social Services 1 Temporary (up to 12 months with possible extension) 08OAD - Office Administration 08 $26.92 - $31.31 Per hour* *Do you thrive in a client-service environment and possess demonstrated administrative, communication and customer service skills? If so, consider this challenging prospect with the Ontario Disability Support Program, in the Ministry of Children, Community and Social Services. provide clerical and administrative support services to the team; validate, assess and determine the release of social assistance payments; utilize databases, to gather/enter client information and data for reports and assignments. You must possess oral French language skills at the advanced level.

Administrative, Clerical and Financial Skills: You demonstrate knowledge of administrative office procedures, practices and routine office equipment to provide support in a fully automated environment using online databases to input /access client information. You can use software such as Word, Excel and PowerPoint, and electronic mail to produce reports, forms, letters and payments. You have verbal and written communication skills to clearly and concisely respond to in-person and electronic program inquiries from the public.

You demonstrate interpersonal and listening skills to elicit information and support team members. You have interpersonal skills to interact with the public, to collaborate in a team driven environment to ensure that operational requirements are being met.

Customer Service Skills:



You have proven customer service skills to effectively deal with a high volume of clients with disabilities, in person, by telephone and through electronic communication. You are able to understand and apply the regulations, policies and guidelines governing the ODSP in order to respond to enquiries in a timely and accurate manner. You are aware of and sensitive to issues facing people with disabilities and those living with fixed or low income.

How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. diversity,



equity and inclusion initiatives Anti-Racism Policy The Ontario Public Service is one of Ontario’s largest employers. flexible learning and developmental opportunities, including education and mentorship programs base salary that aligns to market trends with performance-based pay and scheduled salary progression 1 Bilingual English/French Temporary, duration up to 12 months, 435 James St S, Thunder Bay, North Region, Criminal Record Check ~ A criminal or other federal offence record does not automatically disqualify you from the position. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. ~ Using concrete examples, you must show how you demonstrated the requirements forthis job.

If you require a disability related accommodation in order to participate in the recruitment process, please ContactUs to provide your contact information.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test. #

📌 ODSP Administrative Support Clerk - Bilingual (English/French) (Ontario)
🏢 Fonction publique de l'Ontario
📍 Ontario