Elevate online shopping with The Home Depot Canada as an Analyst focused on customer experience. Shape category pages and enhance product discoverability through powerful analytics and insights. We are seeking a customer-obsessed Analyst to enhance the online shopping journey on HomeDepot.ca.

This analytical role demands a deep understanding of customer pathways and requires expertise in research and site analytics. In this position, you'll align strategies across stakeholders and continually optimize category experiences. Key Responsibilities:

- Analyze customer pathways and identify friction points
- Align stakeholders on category landing page strategies
- Collaborate to improve category landing pages and search filters
- Monitor performance metrics and suggest improvements
- Communicate timelines and review category experience results

Requirements:

- 2+ years in a related field
- University/College degree in a relevant area
- Proven eCommerce or online merchandising experience
- Solid analytical skills with an action-oriented approach
- Familiarity with tools like Adobe Analytics and Looker

Bring your analytical skills and passion for customer experience to enhance The Home Depot’s online shopping journey.

📌 Online Customer Experience Analyst Role (Toronto)
🏢 The Home Depot Canada
📍 Toronto