Enhance your IT career as an Onsite Support Analyst 1 in Revelstoke. Provide technical support for desktop systems and address various customer service requests effectively. This position requires a candidate with at least one year of experience in desktop or network system troubleshooting in a Windows environment.

Strong communication skills are essential for conveying technical information to non-technical users. You will engage in resolving hardware and software issues while ensuring customer satisfaction. Key Responsibilities:

- Provide support for customer requests and analyze issues
- Communicate technical solutions to non-technical users
- Troubleshoot desktop, printer, and LAN/WAN connectivity problems
- Install and configure new workstations and software
- Elevate unresolved issues as necessary Requirements:
- Minimum one year of relevant experience or a degree in computer science
- Robust troubleshooting and problem-solving skills
- Excellent customer service and communication abilities
- Familiarity with Microsoft Windows operating systems
- Willingness to work onsite in Revelstoke, with weekend rotation Drive your IT skills forward in a supportive role tailored for tech enthusiasts!

📌 Onsite Support Analyst in Revelstoke
🏢 Northland Properties
📍 Revelstoke