Global Operations Shared Services Manager

Remote role

Cleantech | Infrastructure | EnergyTech

We're exclusively partnering with a fast growing cleantech/infrastructure company looking to hire an

Global Operations Shared Services Manager who can bring structure, visibility, and disciplined coordination to a complex, global Operations environment.

If you’re an operations generalist who thrives on improving processes, and enabling teams to execute at scale—this is a role where you’ll genuinely make the organisation run better.

What You’ll Own

You’ll lead our Operations Shared Services team and act as the central coordination hub across Supply Chain, Contract Manufacturing, Inventory, Fulfillment, Logistics, and Installations. You won’t run those functions day‑to‑day—but you will ensure work moves smoothly between them.

Leading and developing a distributed Shared Services team

Managing work intake, prioritisation, capacity, and service delivery

Maintaining operating visibility across requests, actions, risks, and dependencies

Driving cross‑functional coordination and removing friction between teams

Owning operational cadence reporting, dashboards, KPIs, and management updates

Standardising processes, documentation, controls, and cross‑training

Supporting automation, workflow improvements, and better use of ERP/CRM tools

Coordinating selected initiatives that span multiple functions





What You Won’t Own

This role enables execution—it doesn’t replace functional leaders. You won’t own supply‑chain strategy, inventory decisions, logistics execution, installation planning, or functional budgets. Instead, you’ll ensure clarity, follow‑through, and visibility across all operational boundaries.

What Great Looks Like

Requests and recurring responsibilities delivered accurately and on time

Clear ownership, actions, due dates, and escalation paths

Reduced handoff failures, aging actions, and operational blind spots

Reliable, consistent support for internal stakeholders

Standardised, documented, cross‑trained processes

Improved automation and reduced manual rework A more coordinated, predictable, and visible Operations organisation

What You Bring

5–8 years in Operations, Shared Services, Business Ops, Program Management, or Supply Chain

Experience leading teams and managing recurring service requests

Solid cross‑functional coordination skills and the ability to influence without authority

Process‑improvement mindset with experience in SOPs, workflows, KPIs, and reporting

Strong analytical skills and comfort with ERP/CRM tools (NetSuite preferred)

Experience with Salesforce, Power BI, Smartsheet, workflow automation, and AI tools

Clear, concise communication and disciplined follow‑through

📌 Operations Manager (Winnipeg)
🏢 yohrs.co.uk
📍 Winnipeg