Join the team that helps keep our community safe, 24 hours a day, 7 days a week. As an Emergency Communications Operator with Strathcona County Emergency Services, you will play a critical role in the emergency response system, serving as the vital link between the public and first responders. In this fast-paced and rewarding position, you will answer, assess, process, and dispatch both emergency and non-emergency calls, providing transparent, accurate, and customer-focused communication that supports timely and effective emergency response.

If you thrive under pressure, are committed to exceptional service, and want to make a meaningful impact in your community, we want to hear from you. Thisposting is for 1 temporary full-time position up to 12 months Efficiently answer, process and monitor all911calls received by the emergency communications centre and transfer as appropriatewithin established guidelines Dispatch appropriate stations, apparatus and personnel using computer-aided dispatch systems Ensures functions of the communications centre meet quality management standards Support continuous improvement with accurate record keeping and commitment to efficient operations Completed education in an accredited post secondary Emergency Communications program Minimum 1 year of work experience in a related field,



preferably in 911 or fire dispatch Emergency Fire Dispatch Certification from the National Academy of Emergency Dispatch is an asset Working knowledge of computer-aided dispatch and radio operations is an asset Excellent computer skills with the ability to adapt to changing technologies Strong communication skills to effectively deal with people in person, by telephone or radio under stressful conditions Ability to maintain a positive, accountable and customer service focused culture across the organization Geographical knowledge of Strathcona County and east central Albertais an asset Submission of satisfactory Criminal Record Check Available to work a variety of shifts which will include days, evenings, nights, weekends and statutory holidays; to support service delivery in this 24 hour a day environment Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability. Competitive salary and comprehensive benefits package, which includes: Extended health and dental coverage Life and disability insurance Employee and family assistance program Commitment to employee development, through internal and external training and development opportunities Well-being programs and a safety culture focused on physical and psychological health in the workplace Strathcona County is committed to an inclusive, respectful, andequitableworkplace thatrepresentsthe community we serve.

📌 Overnight Medical Office Phone Operator (WEEKENDS ONLY) (Sherwood Park)
🏢 Strathcona County
📍 Sherwood Park