Guest Experience & Operations Coordinator Situated on the beautiful UBC campus in Vancouver, Carey has served students, churches, and Christian leaders for over six decades. Today, Carey is entering a focused and ambitious season of renewal—strengthening its mission, rebuilding its operations, and establishing a resilient platform for long-term growth across education, hospitality, and community life. Carey operates as an integrated organization across three mission-aligned business units: Carey Residences — forming intentional Christian community through housing, hospitality, and shared life Carey Lodge — a short-term accommodations operation supporting Carey's campus, guests, and financial sustainability Carey is rebuilding with the clarity, urgency, and adaptability of a startup while remaining grounded in theological conviction and institutional integrity.

We are restoring trust, strengthening systems, and laying foundations for sustainable growth across all three business units. We are looking for those who are battle-tested—both professionally and personally. They are designed for those who can bring order to complexity, steward responsibility faithfully, and build systems that support both formation and operational excellence.

All Guest

Experience &

• Operations Coordinators begin with hospitality as their foundation, welcoming guests and residents, ensuring a seamless front desk experience, and supporting day-to-day operations across Carey Seminary, Carey Residences, and Carey Lodge. From there, you will take on special projects and assignments in a specialization track aligned with your skills, interests, and organizational needs. Whether supporting operational initiatives across Carey Seminary, Carey Residences, and Carey Lodge (Operations Track),



assisting with bookkeeping and reconciliations (Finance Track), providing network and systems support (IT &

• Systems Track), or contributing to marketing and communications initiatives (Marketing &

• Advancement Track), you will gain valuable cross-functional experience while building a diverse and transferable operational skill set. This role is ideal for an early-career qualified who thrives in a guest-facing environment, enjoys variety, and is eager to learn. Warmly welcome and assist short-term guests, residents, and visitors during check-in and check-out. Respond to inquiries by phone, email (Freshdesk), and in person. Track and distribute mail and packages for students and residents. Process and reconcile payments through MEWS, Populi, and other digital tools. Coordinate with housekeeping and facilities to address guest requests and maintenance issues. Goki – digital key access Support process improvements and system adoption initiatives. Facilities and property management Process improvement and special projects Account reconciliations Basic network troubleshooting User access management Help desk and technology support Content creation Spiritual &

• Missional Alignment A personal commitment to the Lordship of Jesus Christ and a life shaped by biblical truth, spiritual maturity, and alignment with the Classical Protestant Tradition. Demonstrated love for the Church and a calling to serve within a Christ-centered,



discipleship-focused institution. Resonance with Carey's mission and a desire to contribute to a culture of formation, faithfulness, and theological clarity. Participate in Carey's Continuous Performance Management framework, including annual goals, quarterly priorities, and regular coaching conversations. Deliver exceptional service to guests, students, residents, and colleagues. Demonstrate continuous growth in hospitality, operational, and administrative competencies. Bachelor's degree completed or nearing completion preferred; ideally in business, communications, hospitality management, information technology, or a related field. ~1–3 years of experience in hospitality, customer service, administration, or a related professional environment. ~ Experience with digital platforms and online systems is considered an asset. ~ Proven ability to learn quickly, manage competing priorities, and adapt to changing circumstances. We are hiring full time Guest Services &

• Operations Coordinators (37.5 hours per week). Full-time team members participate in a rotating weekday schedule designed to provide excellent guest service throughout the day while supporting operational leadership across the department.

Standard weekday shifts include: ~Shifts rotate on an established schedule, with flexibility required to support operational needs, conferences, and special events. Starting wage of $24.00 per hour Paid vacation in accordance with employment status and Carey policies Extended health and dental benefits for eligible full-time employees Employer-contributed pension plan for eligible full-time employees A mission-driven environment where faith, hospitality, formation, and operational excellence intersect #

📌 Part-Time Operations Specialist (Vancouver)
🏢 Carey Hall
📍 Vancouver